Work experience

• Territory Account Manager - IL, IN, MI

  Panasonic Projector & Display

  2024.04-Current

  (2 years)

  (1 year 7 months) • 3-Chip DLP Laser Projectors • 1-Chip DLP Laser Projectors • 3LCD Laser Projectors • 4K Professional Displays • Full HD dvLED (137" / 165")
• Business Development Manager

  Pro-Tech Management

  2023.05-2023.10

  (6 months)

  •Enhanced marketing initiatives and provided sales support for Pro-Tech Management, AV/UC monitoring cloud software, with a focus on driving revenue and growth within the CDW and system integrator channels. • Collaborated with VP of Sales & Marketing and Director of Sales to improve go-to-market strategy and identify sales opportunities; conducted technical training and product presentations, including webinars and seminars, and produced promotional/instructional videos on product features and functionality. • Independently developed case studies and testimonials through customer service outreach, presenting results to product development, including user adoption, market trends and competitor analysis. • Attended trade shows and business events, including InfoComm 2023, to represent product in partnership with Utelogy, providing insight into software functionality and value specific to end-user needs and market vertical. • Targeted AV/IT teams, CIOs and CTOs, via LinkedIn Sales Navigator, offering virtual product demos.
• Project Manager

  AVI-SPL

  2022.09-2023.05

  (9 months)

  • Oversaw direction, coordination, budget, scheduling, installation and commissioning of system integration design-bid-build projects throughout Chicagoland and the Midwest. • Led strategic, cross-functional communications with internal and external stakeholders, including Sales, Engineering, Commissioning, Architects, Consultants, C-Suite Executives, Resellers and Distributors. • Managed project deliverables and documentation, such as equipment procurement, labor resources, schedules, change orders and bill of materials, including line drawings, floor plans, rack elevations and IP/MAC tables. • Collaboratively streamlined operations with project teams, achieving customer satisfaction through monitoring manufacturer supply chain, cost, profit and adequate staffing in ERP to ensure high performance of scope. • Maintained and increased knowledge of competitive AV and UC products, technologies and trends, including AVoIP, audio DSP, audio/video conferencing, control systems, networking/switching, digital signage, LED walls and presentation solutions.
• Area Director, Venues

  Encore

  2021.08-2022.09

  (a year)

  9 years 4 months (1 year 2 months) • Oversaw large opportunity project sales, system design, new contract acquisition and event operations across 5 downtown Chicago hotel venues. • Directed, supervised and trained a diverse, cross-functional team of 12+ employees in roles including Event Technology Directors, Operations Managers, Sales Directors, Sales Managers, Technical Specialists and Customer Support Representatives. • Trained sales and technical specialists on AV technology, implementing industry trends, best practices and innovative approaches in event production while educating team in sales techniques, business acumen and customer service. • Assigned customer leads to sales managers, supporting sales team through customer journey and solution presentations. • Represented region and territory in all executive Encore regional meetings – presented, communicated and liaised with executive leadership, reporting on business reviews, product performance, competitive set analysis, P&L, ROI and sales KPIs. • Supported and grew new relationships with customers, venue partners and system integrators, collaborating closely with Account, Marketing and Product Management teams on sales enablement, customer insights and product/ market research.
• Director, Event Technology

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  2017.04-2021.08

  (4 years)

  (4 years 5 months) • Responsible for AV technology sales, system design and operations for conferences, seminars and virtual/hybrid events and meetings. • Secured new business and clientele while managing RFI/RFP/RFQ and CRM processes. Drove revenue and created customized event technology solutions; provided customers with technical expertise on product functionality, benefit and value. • Collaborated with executive partners and external teams on product marketing through site visits, mock sets and product demonstrations to showcase AV equipment and service value in ballrooms, boardrooms, breakout rooms and meeting space. • Increased revenue and maximized account profitability. Produced a 2019 revenue growth of 30% to prior year with $1 million+ in product sales, 40% EBITDA margin, 17% increase in partner commissions and reduced operating costs by 6%. • Established annual and monthly budgets and operating strategies while managing opportunities and tasks in CRM database. Consistently exceeded sales goals via upselling, cross-selling, lead generation, contract negotiations and pipeline management. • Maintained technical and operational knowledge of audio-visual products, industry standards and emerging technologies, including Soundcraft, Shure, Sennheiser, Barco, Electro-Voice, QSC, Logitech, Biamp, Extron, Poly, Crestron, Christie, MS Teams and Zoom.
• Director, Audio Visual Sales & Services

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  2015.01-2017.04

  (2 years)

  (2 years 4 months) • Accountable for leading a successful sales and operations team in meeting the hotel venue’s profitability and strategic objectives. • Generated $2 million+ in product sales and services with a 15% year over year revenue growth average. • Utilized demand planning data analysis to forecast inventory needs, including subrental procurement and tech scheduling. • Managed inventory and maintained equipment across all product categories, including audio, video, lighting and network.
• Lead AV Technician

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  2013.06-2015.01

  (2 years)

  (1 year 8 months) • Led and performed all aspects of support for audiovisual solutions, including set up, commissioning, rehearsals, strikes, troubleshooting and on-site support during meetings and events. Assisted AV Director in sales processes and contract technical requirements. • Demonstrated and presented product and equipment to prospected and contracted customers in site visits and set rehearsals. • Served as a resource and point of reference in technical support in a fast- paced environment for clients and venue partners. • Managed inventory and maintained equipment across all product lines, including wired/wireless microphones, audio mixers, signal processors, loudspeakers, projectors, display monitors, videoconferencing, teleconferencing, lighting and control systems.
• Assistant Recording & Mixing Engineer

  Pure Water Records

  2012.08-2013.06

  (a year)

  Supported lead recording engineer in all studio-related activities, including session setup, tracking, mixing and mastering. Assisted studio manager in talent scouting, promotional event system setup/strike and studio booking.
• Recording Engineer

  Freelance

  2009.09-2012.08

  (3 years)
• Audio Engineer

  //

  2008.11-2009.02

  (4 months)

  Responsible for studio and equipment maintenance, session preparation and audio editing.

Projects

• VMZ Series Mobile AV Cart

Educational experience

• Full Sail University

  Recording Arts & Audio Engineering

  2004.01-2008.01

  (4 years)

Certificates