Summary

Work experience

• Office Manager

  Wen Cheng Cultural Language Center

  2012.07-2016.08

  (4 years)

  Successfully Managed our office in Metepec, México, implementing new practices that improved our performance and sales. Promoted and sold our services to educational institutions and in-house students, constantly growing the number of customers. With over 1000 students. Successfully negotiated the contracts with multiple education institutions, including 2 major universities providing them with our education services to be implemented in their programs as part of their curriculum. Identified potential leads and eventually selling our Chinese learning services to customers of all ages; consistently increasing enrollment at our institution. Increase of enrollment in +100% Developed a close relationship and communication with our customers, associate institutions and providers for the development of our objectives in an environment of trust; providing high-quality services. Successfully managed the Immigration processes and other related to the hiring process of our foreign teaching staff abroad, keeping a clean record with the authorities in Mexico, city, state and country level. Planned multiple events for our Institution which included events related to the Economic and Cultural Office of Taiwan in Mexico. Responsible of the sales and coordination of Summer Program in Taiwan. Promoting cultural and educational Summer trips to Taiwan for Mexican students of ages between 18 and 30. Sending, on average, 20 mexican students yearly to study chinese language to different Universities in Taiwan.
• Administrative, level B. Human Resources.

  Bimbo Bakeries

  2010.03-2011.10

  (2 years)

  Managed documentation related to the general operations of the company, of 700+ employees in the Toluca Factory. Assisting in different areas of the Human Resources department. Managed the process of Discharge of personnel, helping the employee with the concerns of their transition. Coordinated multiple Sporting events and award ceremony in the plant. Managed the files for labor lawsuits of 27 processes in Región Bajío, 4500+ employees. Implemented good practices for the process of discharge of the employees in the sales agencies and trained the sales supervisors on the subject. Reducing 26% the number of lawsuits from the numbers of 2010. 12% of the lawsuits received were successfully conciliated.

Educational experience

• National Chengchi University

  International Master in Business Administration

  2016.09-2018.07

  (2 years)

  High ranked MBA program in Asia. Elected as President of the NCCU IMBA Oath Club.
• Universidad Autónoma del Estado de México

  Law

  2005.09-2010.07

  (5 years)