Carla
San Jose, California, United StatesNationality United States
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Work experience
Customer Service Specialist
Teklabel2020.11-Current(5 years)Manufacturing/Printing custom labels for all your needs.Business Development Manager
Green Circuits2020.07-2020.11(5 months)Responsible for developing customer base, rebuild existing business, develop business strategies for large customers, qualify leads and cold calls to develop business relationships and grow sales numbers. Work with Quote Team to process quotes and Project Managers to expedite customer orders for new and existing business. Helped to resolve issues with customers. Keep track of business opportunities using SalesForce.Customer Service, Inside Sales
Currently Seeking Opportunities2020.04-2020.07(4 months)Inside Sales Representative
Green Circuits2020.07-2020.07ISR for Quick Turn PCB Assemblies. Within a week of employment, my title was changed from Insides Sales to Business Development Manager.Customer Service Representative
PEI-Genesis2017.06-2020.04(3 years)Supporting Inside and Outside Sales by processing orders, maintain backlog for focus customers, change order requests, expedites, answer phones, and interact with customers on RMA's (Return Material Authorization) and CAR's (Corrective Action Requests). Administration duties also include office management.Account Coordinator (Inside Sales / Buyer)
TransPak2014.03-2017.05(3 years)Responsible for supporting customer’s requirements regarding quotes, processing orders and ordering product from vendors. Set up logistics for incoming orders from vendors and outgoing deliveries to customers. Invoicing, billing and A/P for assigned accounts. Resolved issues with customer complaints and processing RMA's (Return Material Authorization) to replace or issue customer credits and CAR's (Corrective Action Requests).Pricing Administrator - Contractor
Intersil2014.02-2014.03(2 months)While I am contracting for Intersil, I'm looking for an opportunity that I can help a company grow.Pricing Analyst
Intersil2013.04-2013.09(6 months)Promoted to Pricing Analyst in Intersil's Central Quoting Department in April 2013. Responsible for price quoting for our products to Channel partners and OEM Account Managers by analyzing market trends through varies tools and working with Tactical Marketing Managers.Inside Sales Representative
Intersil2010.08-2013.04(3 years)My responsibilities at Intersil are to service our direct and channel partners. This includes answering product questions, helping with product direction, price quotes, samples, order entry, and expedites. I also assist our Account Managers and Field Sales force with any needs that require direct factory response.Senior Material Specialist
Avnet Electronics1999.11-2009.05(10 years)Successfully negotiated and research component pricing to effectively make volume purchasing from major manufacturing accounts: M/A-com/Tyco Electronics, Universal Microwave, Navman LTD.Effectively forecasting inventory dollars and trends, sales, and maintain Avnet's inventory for assigned manufacturers (M/A-com, Navman, portion of Texas Instruments)Substantially increase external and internal visibility and credibility through providing presentations to manufacturers and company executives focused on enhanced communication strategies, distribution analysis, and inventory positioning.Managed material by processing Stock Rotations, Defective materialHelp resolve A/P issues with pricing.Help manage the integrity of system information.Pricing Analyst/Product Specialist
Avnet Electronics1999.11-2001.06(2 years)Processed quotes for pricing and delivery for M/A-com, Universal Microwave and Navman through various company systems (Genesis& Titan) for the west coast region.Help negotiate component pricing to meet customer's & company's requirements.Help with maintaining integrity of system information.Help resolve A/P issues with pricingMaintained system's data integrity regarding part numbering, pricing, and market costs. Formulated strategies to improve pricing negotiations and significantly impact annual sales growth.Material Manager
Marshall Industries1997.09-1999.11(2 years)Managed the company's largest and profitable eastern supplier, Hitachi Semiconductor by managing inventory and tracking turns and trends to meet company goals. Prepared monthly inventory data for executive reports Mange Electronic components from buying/stock rotations/RMA for defective materialInside Sales Specialist
Paradigm Technology1997.06-1997.09(4 months)Customer Service for franchised distributors Processed quotes for price and delivery, expedites, RMA's, maintain backlog. Interfaced with Customers, Manufacturer's representatives, Distributors as well as Internal Operations.Inside Sales Representative for Distribution
Criterion Sales, Inc1995.01-1997.05(2 years)Led cross functional teams in distribution, proposal, and sale of merchandising. Focused on selling Lattice FPGA and Sharp components through distribution channels and supported the distribution channels with quotes, delivery issues for the Bay Area territory. Exceeding both quarterly and annual quotes by 16%. Created demand for the products through conduction research and implementing recommendations for an increase in sales.
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