Work experience

• Technical Field Specialist

  Cognizant at Google

  2023.01-Current

  (3 years)

  • Collaborate with project managers, operations leads, and client engineers to ensure seamless operation of field trials, including data collection and technical troubleshooting. • Formulate test plans based on clients' needs and requirements. • Utilized ADB (Android Debug Bridge) to configure Android devices, perform debugging, capture device logs, automate tasks, and troubleshoot issues, improving field operation efficiency and supporting mobile app validation during pilot tests. • Lead trial runs and in-field data collection, ensuring devices and backend systems are functioning as required. • Coordinate and train other staff, overseeing the configuration and preparation of devices for field use, ensuring proper setup for data collection and system compatibility. • Maintain detailed logs, track bugs with Buganizer, and follow up on technical issues with engineers to ensure resolution. • Engage with cross-functional teams (Operations, Tools, QC, MIS) to resolve issues, track bugs, and ensure data is accurately collected and transmitted. • Wrote bash scripts to automate postprocessing tasks for efficiency
• Fulfillment Associate

  Amazon Fulfillment Centre

  2020.10-2021.11

  (a year)

  • Efficiently processed and handled merchandise, including receiving, sorting, scanning, and stocking products • Adapted to a fast-paced environment and managed multiple tasks while meeting tight deadlines • Conducted regular quality checks to ensure products met Amazon’s standards before shipping
• Afterschool Supervisor / Tutor

  Math Enrichment LLC

  2016.08-2020.03

  (4 years)

  • Coordinated daily activities, assisted in summer programs, and managed the online gradebook • Tutored elementary and middle school students, providing weekly progress updates to parents

Educational experience

• University of California, Davis

  Computer Science
• Emphasis, Magna Cum Laude – De Anza Community College

  Emphasis

Certificates