Responsibilities: Gain a deep understanding of customer experience, identify and fill product gaps and generate new ideas that grow market share, improve customer experience and drive growth Create buy-in for the product vision both internally and with key external partners Develop product pricing and positioning strategies Translate product strategy into detailed requirements and prototypes Scope and prioritize activities based on business and customer impact Work closely with engineering teams to deliver with quick time-to-market and optimal resources Drive product launches including working with public relations team, executives, and other product management team members Evaluate promotional plans to ensure that they are consistent with product line strategy and that the message is effectively conveyed Act as a product evangelist to build awareness and understanding Represent the company by visiting customers to solicit feedback on company products and services Coordinating the development of user manuals, training materials, and other documents as needed to enable successful implementation and turnover of the process or system to the clients. Identifying and developing new opportunities with clients. Obtaining customer acceptance of project deliverables. Managing customer satisfaction within the project transition period. Conducting post-project evaluation and identifying successful and unsuccessful project elements. ERP project oversight.

Requirements Proven work experience in product management or as an associate product manager Proven track record of managing all aspects of a successful product throughout its lifecycle Proven ability to develop product and marketing strategies and effectively communicate recommendations to executive management Solid technical background with understanding and/or hands-on experience in software development and web technologies Strong problem-solving skills and willingness to roll up one’s sleeves to get the job Skilled at working effectively with cross-functional teams in a matrix organization Excellent written and verbal communication skills MS/BS degree in Computer Science, Engineering or equivalent preferred