Job Description: 1. Solve orders and other product-related problems by answering calls, emails and online services abroad; 2. Process customer orders, and communicate with guests, global suppliers and ensure smooth travel of guests; 3. Deal with various after-sales problems of orders, be able to deal with some simple complaints, collect and sort out customer feedback information, and put forward constructive suggestions to improve customer service level and reduce complaints. Working hours: There are three shifts, five days off and two days off but not fixed weekends. The shift is arranged according to the existing team members. The main shifts are: Morning shift: 7:00-16:00 (40/ day subsidy) Regular day shift: 9:00-18:00 (attendance subsidy 20/ day) Middle class: 14:00-23:00 (60-80/ day) Night shift: 23:00-7:00 the next day (English only, 80-100/ day subsidy, 4-5 days a month) Salary: English: 6500 basic +3500-4500 performance Japanese: 8000 basic +2500-3500 performance Korean: 7000 basic +2500-3500 performance Thailand/Vietnam/Indonesia: 9000 basic +2500-3500 performance Expatriates: 11,000 +2000-3000 performance bonus More benefits: ❏ Birthdays, holidays are definitely "secret gifts" ❏ Purchase five insurances and one housing fund (pension, unemployment, work-related injury, medical treatment and maternity + provident fund) ❏ Rich welfare activities (afternoon tea, birthday party, dinner, travel, outreach activities, etc.) ❏ Annual free physical examination Promotion and career development planning We have a comprehensive system of pre-job training and on-the-job promotion training; Fair, just and transparent promotion channels, create opportunities for outstanding talents to stand out, clear career planning. ➝ Professional development route: Operation assistant - intermediate - senior - team leader - manager ➝ Multi-direction development: human resources, training, quality control, etc.

Job Requirements: 1. College degree or above, fluent and polite in English/Korean/Japanese/Thai/Vietnamese/Indonesian; 2. Experience in Internet, customer service, tourism, aviation, foreign trade, overseas market is preferred; 3. Excellent logical presentation and complaint handling skills; 4. Good sense of customer service and strong team spirit, strong ability to work under pressure, and high efficiency; 5. Can accept shift work.