1. Master the customer situation and catering activities of the day 2. Master the important guests arriving and departing on the same day 3. Prepare registration form, key card, etc. before guests arrive to ensure convenient and fast check-in procedures. 4. Maintain good communication with the guests so as to understand their preferences and create a memorable stay experience for the guests.

Able to read and write English Proficient in the use of Microsoft Office and Front Office System 1 year experience in front office / guest services operations / customer service, or an equivalent combination of education and experience.