• Designed project-based learning materials and teaching content for international school students (Grade4-8), such as poster making, PowerPoint design and presentation, map making, film making, model making, storyboard telling, etc.• Delivered engaging student-centred lessons that encourage students to actively participate; Adopted bilingual teaching according to students' language proficiency, fully considered the needs of students, achieving high satisfaction of parents and students.• Liaison with stakeholders (teachers, parents, students, curriculum, operations, customer service team, etc.) on both reactive customer feedback and process improvement initiatives.

• Concentrated in two major subjects tutoring, English and Chinese, students grade range from junior school to senior high school.• Scheduled and planned individual tutoring sessions for students.• Coordinated students for exams or tests required for acceptance to education or training opportunities.• Maintained up-to-date knowledge of the curriculum content and qualification frameworks.• Promoted services and skills to gain students and recommendations.

• Assisted with the inquiries into the Continuous Education College via telephone, emails and online chat board support.• Executed efficient and streamlined processes for stages of the recruitment: inquiry, application, with a strong focus on conversion of inquiries to Enrollment.• Reviewed and ensured all inquiries and enrollments are accurately maintained on the database with relevant documents attached and filed appropriately.• Participated in school visits, met with prospective students and answered questions regarding the admissions process, college life in general.

• Created course content and designed presentation of teaching materials through discussion with instructors and conducting research on relevant curriculum. Completed tasks within schedule and with high quality. • Facilitated discussion and organized interactive activities for students to enhance their engagement in class.• Coordinated parental meetings in providing feedback of behavioral assessments and academics performance of students. Most parents found feedback provided useful for understanding students’ learning progress and development.