Provided beta reading, proofreading, and editorial services for authors and businesses.Provided blog and article writing services for a variety of publications and purposes.Researched and compiled notes on research topics for use in personal analytical and review articles.

• Worked remotely as secretary, answering phones and documenting messages and complaints in ABS.• Scheduled nurses and home health aides to work with skilled care, home care, and commercial clients in the Bronx/Brooklyn/Manhattan areas.• Communicated with current and incoming clients to resolve issues of customer care and coordinate schedule changes.• Performed ongoing outreach to current and previous or inactive staff to source employees for new and incoming cases.• Maintained storage of online documentation.• Provided technical support for nurses and other staff members when needed.

Provide administrative, technical, and additional support to in-field geriatric care managers. Collaborate with team members to develop systems to streamline processes. Communicate with physicians, pharmacies, insurance companies, and other businesses on behalf of geriatric patients to assist in care. Problem solve and research options for clients to ensure quality of service and efficient use of time. Assist in training new office hires on technologies and processes.

Work 1:1 with students with dyslexia, ASD, and other learning difficulties in reading, writing, and math to assist them in building and strengthening their sensory-cognitive skillset. Work with a variety of students with a myriad of different needs and backgrounds, and adapt to each students needs as necessary.

Perform managerial, receptionist, and office tasks to support the Office Manager in addition to assisting coordination and execution of student events. Use Salesforce to record information about clients and students. Prepare weekly billing, schedules and biweekly payroll for 30+ employees. Prepare supply orders as necessary. Prepare, schedule, and organize remote instruction for students on short notice in cases of employee absences.

Build schedules for incoming students, coordinate biweekly payroll for 30+ employees, process billing for all services provided, and create a weekly schedule for all staff members. Coordinate remote/online instruction with numerous learning centers across the US and keep an updated list to ensure schedule is followed. Handle customer interactions and concerns for incoming and attending families.

Curate, edit, and proofread literary fiction, nonfiction, and poetry as written and submitted by students at Bemidji State University for publication on cre8here.com, Bemidji State Universitys online literary magazine. Occasionally create content for use on the site as well as brainstorm ideas for generating interest in content.

Managed a section of residential hall to provide a positive living and studying location for students at Bemidji State University. Assisted students with finding appropriate venues to confront educational problems and provided conflict resolution when necessary. Coordinated events for a large group with a limited budget.

Created, proofread, and edited content and submissions for CRE8 Literary Magazine.

Constructed and Wrote content for a temporary website for the Mid-Minnesota Womens shelter.

Interact with and provide high-quality service to customers in a fast-paced customer service environment. Maintain a clean kitchen and coffee bar, perform maintenance, organizational and stocking duties. Process orders both via phone and face-to-face interaction.

Created content for CRE8 Literary Magazine.

Answer phones, perform secretarial tasks, and offer support and direction to students and parents who require assistance.