CZARINA
Customer Service Specialist
FemaleLive in United StatesNationality
Share
Work experience
Customer Service Specialist
Allied Telesis Inc.2022.04-2023.10(2 years)Delivered inbound and outbound customer support, resolving inquiries and issues effectively. Managed email correspondence, reports, and internal coordination with HR and technical teams. Trained and supervised new employees, ensuring high service quality. Utilized MACC telecom billing system for account and data management. WORK EXPERIENCESales Administrative Support
Gym and Fitness Australia Ltd.2020.08-2021.02(7 months)Supported sales and admin operations including customer service and dropshipping. Managed Shopify, NetSuite, Asana, and Freshworks for sales pipeline and order processing. Created marketing collaterals and sales reports, contributing to efficient customer engagement.Virtual Assistant
Direct Sourcing Solutions, Philippines2017.09-2020.01(2 years)Provided full-time admin support to multiple executives: calendar/email management, reports, meeting notes, and transcription. Managed lead generation, project management, and travel arrangements. Trained new VAs and developed SOPs to improve onboarding and workflows. (Earlier roles: Passenger Service Agent – Cebu Pacific Air, Internship – 96.7 Z Radio)
Educational experience
Saint Louis University
Communications2012.01-2016.01(4 years)
Resume Search
Nationality
Job category
City or country
Sort by
Contact way
757940161
cz**@**om
Membership will unlock the resume
Also view
