Crystal

Account Manager
MaleLive in United StatesNationality
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Work experience

  • Account Manager

    AT&S
    2022.05-Current(3 years)
    (3 years 4 months) -Identify new business opportunities and assist with customer requests as needed Revenue and profit of dedicated and new accounts -Contract review, pricing and price review -Provide management with relevant information and updates about customer activities, competition and general market -Liaise between customers and cross-functional internal teams -Optimization of accounts in terms of products, growth, price, technology, service and quality
  • Account Manager

    Sierra Circuits
    2020.04-2022.05(2 years)
    (2 years 2 months) Efficiently move projects from the design ,engineering, manufacturing process, communicate in between with customers, stakeholders and solving challenges along the way • Work closely with all divisions and stakeholders , affiliates ensuring process is smooth and all party involved • Negotiate and close deals from design, prototyping to medium production to offer customer best technical and budgetary solutions • Business plan and complex sales strategy development for targeting industry such as Medical, Healthcare, Aerospace, Aviation, Defense, Automotive Vehicle, Consumer electronics and Technical Start ups • Provide full product cycle support from prototype quoting to production; guide and participate in the new product introduction (NPI) process including conceptualizing, EVT,DVT,PVT prototyping, testing and transitioning products from R&D to production • Control the milestone of each project and communicate any risk ( designissues, components availability, fabrication and assembly issues) during manufacture process to make sure a timely delivery and customer satisfaction
  • Account Manager

    MEAN WELL USA, INC.
    2017.01-2020.04(3 years)
    (3 years 4 months) • Managed 9 distributor channel partners, achieving $16M in annual sales and double-digit growth. Provided technical support, training, and pricing strategies to ensure 95% partner retention. • Led cross-functional team to execute successful go-to-market strategy, expanding new distributor channels and generating 25% additional revenue. • Proposed improvement plans for the NPI review procedure to mitigate channel conflict. • Directed the marketing strategy for the distribution team, coordinating trade shows and utilizing digital marketing tools such as SEO optimization and Google Analytics to enhance brand exposure in the North American market. • Negotiated with distributors’ marketing teams for annual marketing plan reviews. Developed tailored marketing plans and targets for each channel partner, ensuring a 90% ROI
  • Business Development Manager

    Anemone Ventures
    2014.04-2016.08(2 years)
    (2 years 5 months) • Led a multinational team in market assessment research and tailored market entry strategies, increasing new product market share from 2% to 8%. • Implemented a systematic channel management procedure to mitigate conflicts, resulting in a 136% sales growth and 45% reduction in management costs. • Directed project and sales execution, contributing to a 30% growth rate by improving lead-generation techniques and managing key accounts.

Educational experience

  • Questrom School of Business, Boston University

    2025.01-2026.12(2 years)
  • National Taiwan University

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