Top-Quality Service | Event Manager | Public Relations | Trainers. As a Chinese individual living in France, I am fortunate to have experienced diverse cultures and developed a wide range of skills throughout my career. With a degree in Art and a background in multiple industries, my professional journey has been centered around my passion for delivering exceptional customer service and satisfaction. During my time as a Flying Attendant at Lufthansa in Germany, I honed my communication and interpersonal skills while providing top-quality service to passengers. My experience in the automotive industry, specifically with Nio and Aiways, allowed me to develop expertise in customer service and account management. Working with large partners, I ensured their needs were met and exceeded, leading to successful and long-lasting partnerships. As a certified management trainer, I have acquired skills in curriculum development, training delivery, and performance evaluation. I have used these skills to help organizations improve their performance and drive growth, leading to increased success and profitability. With my ability to speak English and a good command of French, I have developed strong language skills that have enabled me to effectively communicate with people from different backgrounds and cultures, fostering positive relationships and collaborations. Overall, I am a passionate and dedicated professional who is always seeking new challenges and opportunities to learn and grow. I am committed to delivering exceptional service and satisfaction to my customers and partners, and I am excited about the endless possibilities that the future holds. OTHERS -Frequent user of Word, Excel and PowerPoint -Frequent user of video editing software (CapCut,Photoshop) -IPA Certificate of qualification Senior Chinese Language Teacher -PMA Certificate International Professional Managers Trainer -Proficient in English with TEM-4 certification -Certificate of arts grade examination of China grade Level 8