Wong

MalePre-sales technical supportLive in MalaysiaNationality
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Work experience

  • Payment Product Consultant (Pre-Sales)

    Payment Network Malaysia Sdn Bhd
    2024.09-Current(a year)
    still working here Lead DuitNow Pay Go-to-market initiatives, product pre-sales/solutioning That involve 33 Issuers/ 22 Bank Acquirer & 62 Third Party Acquirers, key Merchants like EPF, Tiktok, Shopee - Promote Value & product benefits of Auto Debit & App to App to drive Issuer & acquirer market readiness for DuitNowPay - Handle damage control communication when deciding to put on hold DuitNow Pay due to several key reasons of Payment success rate, functional gaps etc. - Collectively define DuitNow Pay fit to relaunch criteria and implementation plan - Improving Success Rate for 1-time payment - Form working group with top 6 FPX issuer banks to improve payment success rate - Closing Gaps on Auto Debit product - Form pilot Issuer and Acquirer and merchants to conduct end to end production testings - Build relationships with all participants, market consultation and collect key input feedback from industry for next payment technology - Reason to change: would like to drive more impactful product with a purpose not just damage controls & housekeeping
  • Channel Partnerships Manager

    Ant International
    2023.11-2024.08(10 months)
    Acquiring and Payment processing Start:1Nov 2023 to 31 Aug 2024 Cross-border merchant acquiring business. This gave me strong exposure to international payment flows, settlement, onboarding merchants from different countries, and understanding compliance needs. -Conduct product pitches / sales presentation for South East Asia market sharing to Business Development team -Jointly conduct product presentation sessions with Merchants/Channel partners to identify and form value partnerships -Product pitching deck - build single source of truth of SouthEast Asia payment product by going the hard way reaching out to multiple different sources, cross divisional teams, product, project manager, to bridge and validate product information -Business requirement document, detail down business case, target market sizing, Popular Payment methods, our product USP, Implementation - Integration, acquiring entity, fund flow, currency support, user payment journey, login with mobile and pin, App to app Redirect -Reason for change: Culture and too many traveling
  • Product Lead

    Hitachi Ebworx Sdn Bhd
    2022.04-2023.09(a year)
    Nature of business : IT vendor Product demo and presentation to pitch early potential customer like bank and credit companies. Seek budget and track expenses for new Loan origination system development. Seek product market fit with feedback from banks and lending partners. Product requirement document for Loan Origination System (LOS) Product Development, Customer Persona and Journey Design and Mapping, Product Backlog, Roadmaps Title : Project Manager
  • Project Manager

    Sime Darby Auto Bavaria Sdn Bhd
    2021.07-2022.02(8 months)
    Omnichannel experience - including implementation of Salesforce marketing cloud, Salesforce service cloud, Vendor management, Auto Bavaria official Website enhancements, Auto Bavaria mobile application, customer journey, identify actionable business opportunities pre, during, post purchases. Manage tender processes for vendor selection, pre-sales RFP, RFQ, POC, Scope of work, Proposals, Cost Estimations
  • Project Manager

    Bursa Malaysia
    2019.12-2020.12(a year)
    Project management of post trading settlement system RFI and RFP process, evaluation criteria, seek stakeholders evaluation for vendor selection process, conduct project steering committee meeting, provide update, highlight risks and drive decisions

Educational experience

  • Universiti Putra Malaysia

    Master Business Administration, Finance
    2010.01-2011.01(a year)
  • Universiti Teknologi Malaysia

    Degree Computer Engineering
    2006.01-2010.01(4 years)
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