Serve as the primary HR representative, managing recruitment, onboarding, payroll, benefit administration, employee relations and policy implementation. Support learning & development initiatives, including training logistics and internal program coordination. Handle employee relations matters and assist in HR policy implementation, ensuring consistent communication and compliance across the organization. Administer and maintain HRIS/ATS systems to ensure data accuracy, reporting, and process efficiency. Collaborate with HQ and regional stakeholders to support global HR operations. Partner with external immigration counsel to support visa applications (e.g., H-1B, OPT), work authorization, and employment-based immigration processes, ensuring compliance with applicable regulations and business timelines.

Directed HR operations across HK, Mainland China, Japan, Singapore, UK, and the US, ensuring global alignment with local labor regulations. Designed a central knowledge base utilizing AI-driven Q&A to automate policy inquiries, reducing manual HR support tickets by 40%. Developed scalable onboarding standards and employee programs to enhance the experience for geographically distributed teams. Partnered with Finance and Legal on cross-border initiatives, including international mobility and HR due diligence for acquisitions. Led employee engagement programs, including company events, festival celebrations, and recognition initiatives, to strengthen employee experience and team cohesion.

Managed day-to-day HR operations and multi-state compliance for California, Nevada, and New Mexico. Oversaw complex FMLA/CFRA leave processes and PDL requirements, ensuring 100% compliance for a workforce of 150+ employees. Standardized and owned payroll and benefits administration, and improved record accuracy and audit readiness. Led full-cycle recruiting and coordinating immigration & visa sponsorship logistics. Implemented HRIS system and digitized paper-based workflows.