Wilson M.

IT Service Desk Analyst
Male37 y/oNetwork/Information Security Network Engineer/Desktop Support/Hardware maintenance engineerLive in PhilippinesNationality Philippines
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Summary

I hope you can review my resume and give me a chance to be part of your company

Work experience

  • IT Supervisor

    Al Sulaiman Biz Systems
    2010.04-2013.11(4 years)
    Al Sulaiman Biz Systems (company in Doha, Qatar dealing with all kinds of Security System commonly CCTV, Fire alarm, Access Control, Gate Barriers, Intrusion, Audio and Paging system, time attendance via finger print technology, SMATV, PABX and IP telephone system, structured cabling & computer servers, etc) April 3, 2010 –April 2011 I worked here as the showroom-in-charge trading with different clients, providing them their necessary needs and requirements, giving them a brief idea about the services & products we are dealing with, providing them the security they needed for their establishments (commonly jewellery shop, houses, buildings etc.) I’m also in charge for the maintenance of all our office equipments & computers in hardware & software in all repairs for all kinds of computer, desktop and laptop coming in the office. I’m also handling some service outside our office whenever there are urgent calls, commonly network problem, desktop and laptop repairs, also troubleshooting the network configuration, installation of printers and setting up network peripherals. April 2011-April 2012. I became of the team leader in one big project on Westbay, Doha Qatar, the CITY CENTER EXPANSION Phase 3 which was name as THREE Towers (ROTANA, SHANGRILA, and MERWEB). I lead the implementation of the this project in the termination, checking and reporting of all points for Data, Telephone, IPTV, POS from service side until the IDF termination, approximately 15,000 points for all three towers. April 2012-October 2013. I was deployed to another project as Site Supervisor for the implementation of Building Management Systems (BMS) at Al Shemoukh Twin Tower located at Al Sadd, Doha Qatar. My duty is supervising the implementation of BMS Systems which includes cable pulling for devices, Termination of Devices for different scope of BMS like Centralized Air conditioning, Mechanical Pipes, Electrical Breaker, and Water Pumps. In this Project I received an award as Safety Man of the week for having zero complains and no casualties during implementation of this project.
  • Site Supervisor

    Al Sulaiman Biz Systems
    2012.04-2013.10(2 years)
    implementation of Building Management Systems (BMS) at Al Shemoukh Twin Tower located at Al Sadd, Doha Qatar

Projects

  • Westbay, Doha Qatar, the CITY CENTER EXPANSION Phase 3 which was name as THREE Towers (ROTANA, SHANGRILA, and MERWEB)

    Team Leader
    2011.04-2012.04(a year)
    I lead the implementation of the this project in the termination, checking and reporting of all points for Data, Telephone, IPTV, POS from service side until the IDF termination, approximately 15,000 points for all three towers.

Educational experience

  • First Asia Institute of Technology and Humanities

    Master in Information Technology
    2022.01-2024.08(3 years)
    Earning a Master of Information Technology (MIT) results in a fundamental shift from a purely technical execution role to one of strategic leadership and informed decision-making. The degree accelerates career progression, qualifying graduates for senior roles such as IT Director or Solutions Architect, while significantly boosting earning potential and global mobility, particularly in highly sought-after areas like cloud computing, data governance, and cybersecurity. Crucially, an MIT program cultivates strategic thinking, enabling graduates to evaluate technology investments based on business impact and Return on Investment (ROI), rather than just technical capability. This comprehensive understanding of system architecture and business context provides immediate professional credibility and refines communication skills, empowering the graduate to effectively bridge the gap between technical teams and non-technical business stakeholders, leading to more effective management of complex projects and a proactive approach to problem-solving
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