willy wennoris

National Customer Service General Manager@PT Royal Teknik Gemilang
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Summary

Head of Customer Experience. Experienced Dept Head with a demonstrated history of working in the consumer electronics industry. Skilled in Analytical Skills, Training Delivery, English, Marketing, and Microsoft Excel. Strong information technology professional with a Bachelor of Technology (BTech) focused in Chemical Engineering from Catholic Parahyangan University.

Work experience

  • National Customer Service General Manager

    PT Royal Teknik Gemilang
    2023.12-Current(3 years)
  • Head Of Ownership Solution

    Electrolux Group
    2023.06-2023.11(6 months)
  • Head Of Customer Service

    JobStreet Indonesia
    2021.01-2023.06(2 years)
  • Customer Service Center Manager

    Time International
    2020.01-2021.01(a year)
  • Customer Service Network Team Head

    LG Electronics
    2016.04-2020.01(4 years)
  • Customer Service Planning Development Head

    LG Electronics
    2014.01-2016.04(2 years)
  • Training Part Head

    LG Electronics
    2012.01-2013.12(2 years)
  • SMART Certified Trainer

    ep-tec solutions indonesia
    2009.09-2012.01(2 years)
  • Instructor

    St Ignatius Education Course
    2008.08-2009.04(9 months)
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