Work experience

• Senior Field Service Engineer

  JIPAL HI-Tech

  2021.08-Current

  (5 years)

  (4 years 11 months) ➢ Dealing mainly with Teikoku Taping System for Fully Automatic Tape Remover and Fully Automatic Tape Laminator (EXR2 & VXL) ➢ Onsite Machine buy-offs and installation at customer site. ➢ EXR2 doing after customer exposed process and used tool to removed film cover tape. ➢ VXL doing customer provide the wafer size 12'' to run lamination dry film tape with laser CO2 cut for customer optimization and verification. ➢ Onsite Troubleshooting of handler and software issues. ➢ Onsite software and mechanical upgrades machine. ➢ Providing technical consultancy to customers. ➢ Providing New machine training to new customers (Technicians andEngineers).
• Field Services Engineer

  JIPAL Hi-tech Pte Ltd

  2018.06-Current

  (8 years)

  (8 years 1 month) ➢ Dealing mainly with ICOS (KLA-Tencor) AOI Visual inspection machine (T120,T220, T340, T390, T640, T740 and T890LFF/XP) ➢ Onsite Machine buy-offs and installation at customer site. ➢ Doing data correction related to GR&R and feasibility collection. ➢ Onsite Troubleshooting of handler and software issues. ➢ Onsite software and mechanical upgrades machine. ➢ Providing technical consultancy to customers. ➢ Providing New machine training to new customers (Technicians &Engineers).
• Technical Service Solution Engineer

  Keysight Technologies

  2017.01-2018.05

  (a year)

  (1 year 5 months) Malaysia Act as the prime coordinator for planning scheduling and organising the recall and dispatch of Test & Measurement (‘T&M’) Party/Other Equipment Manufacturer (‘O periodic and ad-hoc calibration, repair or service. ➢ Organise any onsite/VOSCAL calibration of T&M equipment. ➢ Take responsibility for coordination of all onsite activities with Third Party/OEM suppliers. ➢ Provide loan equipment (subject to limited availability) to minimise the impact of equipment downtime. ➢ Liaise with nominated department contacts on a regular basis regarding the release of all T&M equipment for calibration and repair. ➢ Manage all equipment using designated asset management tools, ensuring service records and database integrity is maintained. ➢ Deliver Metrics for Operational & Management Reporting and quarterly performance review. ➢ Conduct inventory audits re-labelling and bar-coding of all test equipment and locations to ensure complete accuracy. ➢ Proactively manage repairs, including alternative product information to assist Customers decision making process. ➢ Initiate shipping of return to vendor calibrations and repairs.
• Equipment Engineer

  Seagate Technology

  2013.03-2016.12

  (4 years)

  (3 years 10 months) ➢ Maintain and repair production line equipment, so to optimum machinery operations efficiency and reduce machines downtime. ➢ Perform scheduled maintenance for production line, factory facilities. ➢ Perform all the test machine Bi-weekly, monthly and semi-annual PM. ➢ Support any upgrading machine projects. ➢ Troubleshooting all the faulty spare part and cost reduction for send out to repair. ➢ Responsible for setting up and maintaining a tight control. - Package machine before send out to Korat. ➢ Preparation of required monthly reports. ➢ Use SQL to query out machine bad yield report and down the machine for troubleshooting. ➢ Monitoring and follow up of assigned projects, activities and progresses as well as providing regular project status updates to the management. ➢ Co-ordinate with spare part supplier, service agents and contractors for cost effective and speedy maintenance. ➢ Update, maintain and execute maintenance schedule/plan. ➢ Requested purchase request(PR), purchase order(PO) and MSA to sent out spare part.
• Technician

  Massive Success Sdn.Bhd

  2009.04-2011.09

  (2 years)

  (2 years 6 months) ➢ Assembly and connect all wiring for SRM Integration machine. ➢ Responsible of soldering work on transformer and noise filter. ➢ Able to control drills machine. ➢ Assemble the whole sub board. ➢ Power control wire (MCB wire connect to relay, MCCB power control wire to ELCB (earth leakage circuit breaker). ➢ To assemble, fine tune and test run automation machine vision equipment ➢ In charge of all scheduled assignments ➢ To support any other production activities as assign

Educational experience

• University of Sunderland

  Electrical and Electronics Engineering

  2013.01-2015.01

  (2 years)
• Penang Skills Development Centre

  Electrical and Electronics Engineering

  2010.01-2013.01

  (3 years)

Certificates