
Watcharapong
Customer Satisfaction Manager
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Work experience
Customer Satisfaction Manager
DMG MORI (THAILAND) CO., LTD.2019.08-2023.10(4 years)Job description: • Visit key account customers to maintain relationship • Discuss machine service package especially for PM Machine • Discuss machine service spare parts • Customer service for any complaints • Cooperate service schedule and delivery schedule • Cooperate with Parts and Service team to achieve the target • Introduce Service and Parts for online seminarSales Executive
Tokai Welding (Thailand) Co., Ltd.2016.05-2019.07(3 years)Job description: • Present and sell company products and services to customer • Establish and maintain current customer relationships • Coordinate shipping schedule, delivery and service • Manage stock control both of Import and Domestic • Follow up new project, submit sample for customer testing • Issuing quotation negotiate, closing, and delivery condition • Searching new partner and supplier to expand the businessSales Representative
Three Bond VIV Sales (Thailand) Co., Ltd.2012.04-2016.04(4 years)Job description: • Manage key account customers especially in OEM Market • Manage stock control both of Import and Domestic • Manage customer stock and update customer production • Develop monthly sale result to meet the sale target • Present and sell company products and services to customer • Follow up new project, submit sample for customer testing • Issuing quotation negotiate, closing, and delivery conditionMarketing Staff
Mitsubishi Electric Thai Auto-Parts Co., Ltd.2010.04-2012.04(2 years)Job description: • Monitoring for new and current model to support customer • Monitoring customer requirement and negotiation • Handling customer complain and take corrective action • Handling field and line claim from OEM customer • Handling the prototype shipment in each customer's event • Issuing quotation to the customer
Educational experience
Mae Fah Luang University, Thailand
English Major2006.01-2009.01(3 years)
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