Watcharapong

Customer Satisfaction Manager
MaleNationality
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Work experience

  • Customer Satisfaction Manager

    DMG MORI (THAILAND) CO., LTD.
    2019.08-2023.10(4 years)
    Job description: • Visit key account customers to maintain relationship • Discuss machine service package especially for PM Machine • Discuss machine service spare parts • Customer service for any complaints • Cooperate service schedule and delivery schedule • Cooperate with Parts and Service team to achieve the target • Introduce Service and Parts for online seminar
  • Sales Executive

    Tokai Welding (Thailand) Co., Ltd.
    2016.05-2019.07(3 years)
    Job description: • Present and sell company products and services to customer • Establish and maintain current customer relationships • Coordinate shipping schedule, delivery and service • Manage stock control both of Import and Domestic • Follow up new project, submit sample for customer testing • Issuing quotation negotiate, closing, and delivery condition • Searching new partner and supplier to expand the business
  • Sales Representative

    Three Bond VIV Sales (Thailand) Co., Ltd.
    2012.04-2016.04(4 years)
    Job description: • Manage key account customers especially in OEM Market • Manage stock control both of Import and Domestic • Manage customer stock and update customer production • Develop monthly sale result to meet the sale target • Present and sell company products and services to customer • Follow up new project, submit sample for customer testing • Issuing quotation negotiate, closing, and delivery condition
  • Marketing Staff

    Mitsubishi Electric Thai Auto-Parts Co., Ltd.
    2010.04-2012.04(2 years)
    Job description: • Monitoring for new and current model to support customer • Monitoring customer requirement and negotiation • Handling customer complain and take corrective action • Handling field and line claim from OEM customer • Handling the prototype shipment in each customer's event • Issuing quotation to the customer

Educational experience

  • Mae Fah Luang University, Thailand

    English Major
    2006.01-2009.01(3 years)
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