Managing the 180 recruitment services. Sourcing suitable candidates to fill in the job vacancies. • Engaging with the candidates, reviewing their profiles and experience, and sharing their applications with the Sourcedout (subsidiary contingency recruitment agency) Team, under Reeracoen Recruitment. • 2022-04-Current 2022-05-Current

Sourced International Teacher for International Schools Conducted comprehensive candidate screenings to assess skills, experience, and fit for specific roles. • 2015-02-2015-06 2014-06-2014-08 • Built strong relationships with clients through regular communication and understanding of their unique needs. • Provided detailed feedback to both clients and candidates after interviews, facilitating continuous improvement in the recruitment process. • Coordinated interviews between clients and candidates to ensure seamless scheduling and communication throughout the process.

• Customer Coordination:Coordinated effectively among international customers (banks, insurancecompanies, vehicle users) and suppliers via phone and email. • Customer Support:Provided comprehensive general information and support as a Personal Assistant for various programs (Yamaha, Thai Life Insurance, FWD). License Languages Interests Service Delivery:Ensured the smooth, satisfactory, and impressive delivery of all customer services. • Contact Center Officer (English Agent) Handled International Calls from the Hospital's Patients or Visitors including Handling their Complaints • Gave General Information about the Hospital and some basic Medical Advice by Phone and Reserved the Doctors' Appointments by Phone and Email •

Handled all Reservations related to Foreign Visitors' Trips to Thailand • Observed the Foreign Tours to Thai Tourist Attractions in Thailand •

Dealt with Hotels, Restaurants, Transportation, and Tourist Attraction Reservations and Coordinated with Overseas Branches • Silver Tour Guide License, Tourism Authority of Thailand (TAT) Thai: Native language English Upper intermediate (B2) Traveling, Reading, Movies, Cooking, Listening to Music, Learning New Languages

• Provided Customer Services to Customers in Thailand (local and international customers) through social media platforms; Line Account, Shopify Chats (Facebook, IG), and emails for home testing products; Food Sensitivity, Male and Female Wellness for Hormones,and others. Informed clients of policies and procedures. • De-escalated and resolved customer complaints with punctual, polite and professional service. • • Delivered exceptional customer service by proactively addressing concerns and fostering a positive experience throughout all interactions. • Assisted clients in navigating the claims process, ensuring timely resolution of issues and optimal outcomes.

Managed and led teams of up to 200 employees across various departments, including Customer Service, Marketing, Plantation, and Factory. • Client Management: Cultivated and maintained strong relationships with a diverse global clientele. Effectively addressed and resolved client inquiries and complaints. • Operations Management: Provided strategic oversight and direction for all operational functions, encompassing Agarwood, Bamboo, and Teak Plantation Management, as well as Factory Management for end-product production. • Team Supervision: Supervised and mentored Customer Service, Marketing, and Production teams (Plantations and Factory), fostering a productive and collaborative work environment. Compliance: Ensured strict adherence to all relevant regulations and industry standards. • • International Visitor Relations: Conducted informative tours of Teak, Bamboo, and Agarwood Plantations across Thailand, including Northeastern, Central, and Southern regions, for visiting international dignitaries and stakeholders. • Investor Relations: Successfully organized and managed general meetings for investors and corporate entities, effectively communicating company vision and fostering strong investor relations.

• Client Management: Fulfilled medical orders from hospitals, OTC distributors, and pharmacies. Effectively resolved client complaints regarding products and services. • Procurement:Prepared and submitted competitive bidding documents for medical supplies and equipment. • Sales Support:Provided valuable support to the Sales Team by assisting with order processing and sales inquiries. Handled Clients' Medical Orders from Hospitals, OTC Clients, and Pharmacies as well as handled their complaints for the Products and Services