Waleska Alfonzo Jones
Administrative & Events Coordinator@Universidad Central de Venezuela
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Summary
Technical Support Assistant en Central Market - Westgate. Customer Support and Administrative professional with 9+ years of experience in retail, healthcare, and telecom. Advanced from cashier to technical support in logistics and receiving, with expertise in Salesforce, Zendesk, and ChainTrack. Bilingual in Spanish and English, with elementary German. Recognized for reliability, adaptability, and strong communication skills in fast-paced environments.
Work experience
Technical Support Assistant
Central Market2022.05-2024.07(2 years)Cashier
Central Market2019.11-2022.04(2 years)Customer Support Agent (Video Game Support / Back-Office Agent)
iEnergizer2018.09-2019.06(10 months)Substitute English Teacher
Niño Jesús de Escuque Highschool2016.10-2016.11(2 months)Medical Administrative Assistant
Clínica El Ávila2012.01-2015.11(4 years)Administrative & Events Coordinator
Universidad Central de Venezuela2006.12-2008.01(a year)
Educational experience
Unidad Educativa C.O.N.A.C
Highschool Diploma2004.01-2004.01
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