Work experience

• Seasonal Retail Associate

  macy's

  2023.01-2024.01

  (a year)

  • Provided friendly and efficient customer service during peak holiday shopping seasons. • Assisted customers in finding products, answering questions, and making purchase decisions. • Operated cash registers, handled transactions, and ensured accurate payments and returns. • Restocked shelves and maintained store cleanliness to create an inviting shopping experience. • Assisted in setting up promotional displays and ensuring product organization. • Worked collaboratively with team members and management to meet sales goals.
• Store Manager

  Dress District

  2015.01-2019.01

  (4 years)

  Fashion retail clothing manager
• Department Manager

  Lord and Taylor

  2015.04-2018.01

  (3 years)

  • Oversee inventory management, ensuring accurate stock levels and timely restocking of top performing items. • Develop and execute floor layouts and visual merchandising that enhanced the store’s appeal and boosted customer retention. • Ensured exceptional customer service by training staf on product knowledge and sales techniques. • Handle scheduling, payroll, and compliance with company policies. • Analyzed sales reports to identify opportunities for improvement and implement action plans.
• Department Manager

  Lord and Taylor- Dallas, Texas

  2000.01-2004.04

  (4 years)

  • Managed product lines, jewelry, watch, handbag, and accessory brands, including Calvin Klein and Nine West. • Trained and supervised a team of sales associates, ensuring high performance and customer satisfaction. drive business objectives and achieve sales targets. • Oversaw inventory management, pricing strategies, visual merchandising, and floor planning to maximize sales and enhance the shopping experience.
• Manager

  Nine West

  1998.01-2000.01

  (2 years)

  • Oversee the daily operation within the store analyzing sales data, reporting to upper management. Meeting sales goals, and training staf on product knowledge and sales techniques and customer service. • Inventory management, monitoring stock levels, ordering new merchandise, and handling product displays to maximize sales. • Staf supervision, hiring, training, scheduling, and managing sales associates within the department

Educational experience

• Brookhaven Collin County College

  Fashion Marketing

  1992.05-1995.05

  (3 years)

  Completed associates in fashion marketing

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