(1 year 9 months) Lead the sales performance and client experience development at Dr. Barbara Sturm Spa & Boutiques. Manage 7 locations worldwide. Areas of responsibility include: Sales Development, Boutique Manager Development, CRM, Operations Management, Stock Management, KPI management, P&L Management

(2 years 1 month) Omni-channel role focused on driving sales and CRM development at Piaget North America. Retail: Managed sales and high end strategy for 4 retail boutique: Hudson Yards, Yorkdale, South Coast Plaza, & Beverly Hills Wholesale: Managed sell-in and sell-out initiatives for over 20 retailers in NA including select Saks and Neiman Marcus locations. Focused on growth via event activations and jewelry pop-up selling at select watch retailers. Ecommerce: Drove online sales increase via management of ecom client relations team. Coached and focused on outbound client initiative to support sales growth. CRM: Managed implementation of SAP CRM and trained retail network on implementation. Applied Piaget global CRM directive. Training:

5 years 8 months (4 years 1 month) Manage 9 Neiman Marcus shop-in-shop boutique locations and 8 partner- owned boutiques. Manage T&E, coop advertising, CRM, and digital budgets to drive awareness within key partner markets.

(1 year 7 months) Dallas/Fort Worth Area Van Cleef & Arpels E-Commerce Manager focused on development of e-com sales via implementation of CRM strategies at CRC. Manage and monitored online sales orders as well as developed training activities to develop sales to individual clients. Trained phone ambassadors in selling that mirrored selling techniques in retail boutiques. Developed sales increase of 104% to LY and operationally driven KPIs to monitor and promote continued online and phone sales growth. Worked in partnership with CRM and Digital teams to develop plans for targeted growth of the e-Commerce platform. Managed the developed of the omni-channel sales strategy and liaised with store teams in development of omni-channel strategies.

(1 year 3 months) Managed NorthPark Mall location. Location closed due to company downsizing.

(2 years 2 months) Precious Jewelry sales manager. Inclusive of Van Cleef & Arpels shop in shop boutique.

(2 years 11 months) Designer Precious Jewelry division