Manager of Technical Support @ Cartrack Thailand. A fluent Japanese-speaking mechanical engineer with experience in the automotive R&D industry, having worked as an engine component design engineer in Japan. Subsequent experience involved working for a leading Japanese factory automation (FA) brand in Thailand, applying insights acquired while working in Japan to deliver cutting-edge FA systems, including VFDs and PLC programming projects, to multinational customers. Currently working as a Manager of Technical Support in a top vehicle FMS/Telematics provider in Thailand, leading a team of engineers and IT helpdesk members to provide tailor-made solutions to clients and ensuring the smooth operation of the back-end office.