95% Strong match for customer support role in San Francisco Bay Area. Recently graduated with qualifications and experience in technical support. 1, Multichannel Customer Support: Efficiently handle customer inquiries and issues via phone, email, and live chat, ensuring timely and accurate responses. The candidate held roles as a Senior Product Support Analyst and Senior Technical Analyst at Accenture with significant tenure, suggesting experience in handling customer inquiries across various channels. 2, Graduate within recent 3 years. Graduated in Jan 2023 from De Anza College, meeting the requirement of graduating within the recent 3 years. 3, Located in San Francisco Bay Area, USA. Currently located in San Jose, California, which is within the San Francisco Bay Area. 4, Work for software development company. Work experience with Accenture, a company involved in software development and consulting.