Victor Salinas
IT Desk Analyst 2
MaleAfter-sales technical supportLive in United StatesNationality
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Work experience
IT Desk Analyst 2
Intuit2023.08-Current(2 years)IT Tier 2 Technical Support
Cepheid2022.08-Current(3 years)IT Tier 2 Client Services Technician
//2019.06-2022.09(3 years)(3 years 4 months) Creating an easy going User experience by providing outstanding customer service, attention to detail and in-depth knowledge. Manage user accounts on domain and network. Troubleshooting, configuration, organization, procurement, asset management and investigation.
Educational experience
De Anza College
Business Programming, Computer Science2018.01-2021.01(3 years)
Certificates
ITIL® Foundation 4 First Look
CompTIA A+ (220-1001 and220-1002) Cert Prep: The Basics
CompTIA Data+ (DA0-001) Cert
Prep: The Basics
Certificate of Completion:
Automation Pro 1
CompTIA A+ (220-1001) Cert Prep
1: The Basics
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