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Quality Analyst@TDCX
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Summary
Quality Analyst | Quality Assurance & Performance Evaluation | Technical Support | Customer service | Content Moderator. Quality Analyst with a background in content moderation, online media, and broadcast production. Focused on quality reviews, performance analysis, and process improvement to maintain accuracy and consistency.
Bachelor of Arts in Digital Film and Television, Limkokwing University of Creative Technology.
Work experience
Quality Analyst
TDCX2025.07-Current(a year)Community Operation Specialist
TDCX2018.09-2025.07(7 years)Technical Support
Conduent2017.06-2018.08(a year)Producer manager
Teh O Ais Production2013.09-2016.07(3 years)Producer, assistant production
Film point2016.01-2016.03(3 months)Promotion Department
Global TV2011.04-2011.06(3 months)
Educational experience
Limkokwing University of Creative Technology
Bachelor of Arts (B.A.), BA (Hons) Film and Television2013.01-2016.01(3 years)Limkokwing University of Creative Technology
Bachelor of Arts (B.A.), Digital Film and Television2013.01-2016.01(3 years)
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