(3 years 11 months) Do Ventures is a premier early-stage venture capital firm that focuses on Vietnam and Southeast Asia. Our ultimate goal is to discover daring founders and nurture them into PIONEERS in their fields to form new consumer behaviors.

1 year 4 months Managed sales target & incentive payout: ▪ Translated company's OKR to Sales target for BD department; broke down KPIs to initiatives for sales teams ▪ Re-designed incentive and bonus scheme to drive sales performance ▪ Tracked, managed & justified sales performance for members of 4 divisions within BD department Optimized operational processes: published cross-function KPI setting process; shortened product Voucher's onboarding process; facilitated collaboration between BD, Operation, Legal and Contract function to ensure

▪ Go-to-market research and user analysis: designed user surveys and in- depth interviews for enhancement of product and marketing performance; built business cases; researched and gave recommendations on product GTM plan. ▪ Customer NPS measurement and analysis: designed and analyzed annual survey data of 4000+ customer responses, visualized results and gave recommendations for prioritization of product improvement ▪ Designed and published Employee Satisfaction bi-annual survey, Employer Branding external survey for VinID

Lalamove is an Asia-based delivery platform which is valued at $10 Billion. The company operates in cities across Asia and Latin America connecting over 7 million users with more than 700,000 delivery drivers. Key responsibilities included: ▪ Account & sales pipeline management: Deliver revenue KPI of existed accounts and acquire new clients; achieved 110% assigned GMV KPIs ▪ Operational support: Ensure SLA by managing the company's admin panel to route drivers and increase order completion rates

TomoChain is a highly scalable and secure blockchain network in mainnet since 2018, taking a community-driven approach to accelerate the mass adoption of web3 applications. Key responsibilities included: ▪ Managed engagement activities of one TomoChain product community; the group reached 300 active members after 3 months launched ▪ Created content, visualization and promotion campaigns for TomoChain's multiple media channels ▪ In charge of TomoChain's Bi-monthly reports release

(2 years 1 month) ▪ Head Organizer of Kawai Business Startup 2018 - Northern Vietnam's biggest entrepreneur competition for youngsters under 25 ▪ Co-founder of TEC's Human Resource Project ▪ Leader of 40 club members

(1 year 4 months) English Tutor for Korean Students ▪ IELTS test preparation. ▪ International school entrance exams.