Work experience

• Cabin Crew

  EVAAIR, KUWAIT AIRWAYS

  2017.08-2024.05

  (7 years)

  - Greeting passengers as they board with smile and hospitality. - Ensure the satisfaction of passengers by answering questions and offering them assistance with care - Check cabin before take-off to ensure compliance with the safety regulations - Serve food and beverages and sell products - Give the “safety” presentation in a well-prepared manner - Remain calm and offer assistance to passengers in the event of an emergency - Give particular attention to passengers with special needs (children, disabled,elders etc).
• Passenger Service in TSN international airport

  SAIGON AIRPORT GROUND SERVICES (SAGS)

  2022.05-2023.06

  (a year)

  - Providing information to passengers about flight times, gate changes, delays, and other pertinent information - Processing boarding passes, checking identification documents, and directing passengers to security checkpoints - Coordinating with other ground staff to arrange for transportation and hotel accommodations for passengers who need assistance - Assisting with wheelchair boarding procedures and helping passengers with disabilities board or disembark from aircraft - Handling customer complaints with empathy and composure. - Improved communicate and time management skills.

Educational experience

• CHU VAN AN

  High School

  2006.09-2009.05

  (3 years)

  High School

Languages

Certificates