Work experience

• INTERNATIONAL BUSINESS DEVELOPMENT

  GIA LAM EXIM JSC

  2023.06-2024.11

  (a year)

  Main responsibilities: - Search for potential customers abroad and contact to introduce products: Na2SiF6 and ZinC. - Research potential markets and selling prices of overseas competitors. Keep in touch with customers, track orders, make PI, PO and related export activities. - Go on a business trip to China 1 month with our director. We went to meet chemical suppliers and build relationships with them, see their factories and give them the best price proposals. We import chemicals from China and export to many countries.
• SEA LOGISTICS CUSTOMER CARE SPECIALIST

  KUEHNE NAGEL VIETNAM

  2022.01-2023.05

  (a year)

  Main responsibilities: - To qualify + enter customer orders into the operational execution process. To support customer onboarding in line with working instructions, ensuring inclusion into the KN systems. - To establish + strengthen operational relationships with customer contact(s) through daily interactions, regular care visits, pro-actively advising + consulting to ensure customer satisfaction.
• AIR BOOKING EXECUTIVE

  YUSEN LOGISTICS VIETNAM

  2021.06-2022.02

  (9 months)

  Main responsibilities: - Securing booking space and effective consolidation for air outbound shipments quickly, safely, accurately, trustfully - Securing effective procurement and proper consultancy on carrier services with BD team and all concerned - Being contact window with carriers for all issues related to documentation, cargo tracing, operations... to handle the shipping and customers’ inquiries effectively

Educational experience

• University of Finance and Marketing

  Master of Business Administration

  2023.01-2025.07

  (3 years)

  NA
• University of Economics HCMC

  Corporate Financial Accounting

  2024.06-2024.08

  (3 months)

  NA
• University of Economics HCMC

  Customs Administration and Foreign Trade

  2018.02-2022.05

  (4 years)

  NA

Languages

Certificates