Sales Operations Manager I Operation Excellence I Business Intelligence I Sales Performance. As a Sales Operations Manager/Business Operation Manager with over three years at Ninja Van, I specialize in optimizing Salesforce performance, managing cross-functional teams, and implementing strategic sales initiatives. My role involves enhancing operational efficiency, monitoring KPIs, and aligning commercial strategies with regional teams to drive measurable outcomes. I actively contribute to financial operations by collaborating on billing workflows and tracking P&L performance. My work is centered on empowering teams through training programs, fostering collaboration, and leveraging data analytics tools like Tableau and Python to deliver actionable insights. Passionate about operational excellence and data-driven strategies, I aim to create impactful solutions that support organizational growth and employee development.