Tuan Vu
Business Development Manager
MaleBD ManagerLive in VietnamNationality Vietnam
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Work experience
Business Development Manager
VNG Corporation2021.05-Current(4 years)(4 years 2 months) We offer various Data Processing solutions like: 1. eKYC and Video KYC 2. Scoring 3. Onboarding Platform and LeadgenSenior Account Manager
AirPay2019.07-2021.05(2 years)(1 year 11 months) - Connecting and maintaining relationship between AP and banks. Currently managing: VPBank, TPBank, MB, SeABank, BacABank, MSB, SHB. - Searching for potential partners to enhance service business based on the study of other opponents in the electronic wallet market as well as international referenced use-cases. E.g: Insurance, Fintech, Movies, Telco, Lottery.... - Shopee Finance Project: Co-operating with Product, Legal and Accounting department to design and come up with solutions. - Proposing innovative feature of the wallet to acquire new customers as well as maintain existing clients.Business Development Manager
Joint Stock Company for Telecoms and Information (CT-IN)2017.11-2019.06(2 years)(1 year 8 months)Retailer
Freelancer2016.11-2017.12(a year)(1 year 2 months) Retailer of FPT Play box (settop box) and Ledger Nano S (accessories forCryptocurrency). - Archivement with FPT Play box project: total revenue 2.000.000.000 VND; total 800 units selled in 6 months from NOV 2016 to JUN 2017. - Archivement with Ledger project: total revenue 1.000.000.000 VND; total 600 units selled in 3 months from SEP 2017 to DEC 2017. - Finding business partners, negotiate contract, incentives for building offline distribution channel. - Planning and executing, optimizing Facebook ads, Google Adwords.Customer Service Manager
Vietlott2014.11-2017.05(3 years)(2 years 7 months) 1. From 1/2014-6/2016: From the early state of project, we need to prepare deployment plans, marketing plans, explain to Ministry of Finance and Office of the Government to get all the licenses and permissions for deployment. - Doing market survey, building distribution model, building list of potential POS - Researching law regulations, preparing deployment plan and other documents for working with Ministry of Finance and Office of the Government. - Researching call center solutions, working with vendor for deployment plan. - Building workflow, regulations, internal documents, report forms. - Building corporate identity including website, brochure, etc... 2. From 7/2016-6/2017: since Vietlott official launched first product, I was worked as Customer service manager; operating Call center and VAS Services - Achievements: + Successfully set up and manage a call center with the capability to serve up to 10.000 calls per month, 20 agents working daily; + Set up and manage 03 value-added services with 07 partners (Viettel, VTC,Vietnamnet Icom, NamViet corp, VMG, CTIN, VNN Plus). Average revenue grow rate 20%/month from 7/2016-12/2016. - Building and monitoring workflow, report and improving the procedure in order to enhance the productivity and working results - Building CRM for call center - Synthesizing and resolve customer's complaint - Finding partners, brain storming to prepare service scripts, deployment plans for VAS service such as: reporting lotto results, statistic lotto results ... - Analyzing VAS service's performance. Building marketing plans enhance sale revenue.Assistant To The Director
VIBA TRADING2013.07-2014.09(a year)(1 year 3 months) - Working with the director to coordinate and supervise daily operations. Create reports and submit them to the director. - Communicating with other team in company to transmit Director's idea. Report back to Director if any problems occur in deployment process. - Assist in strategic business planning and analysis. - Building and maintaining relationships with clients, guests, other staff in company etc... - Setting up standard for internal operations including: procedure, report teamplates, etc ... Implement new procedure or operational changes. - Arrange meetings, working schedules. Prepare documents and minute of meeting (if require) - Other work following leader' order.
Projects
Joint Stock Company for Telecoms and Information (CT-IN)
Business Development Manager2017.11-2019.06(2 years)
Educational experience
Solvay Brussels School
Bankining and Finance2015.01-2017.01(2 years)Post and telecommunication institute of Technology
Business Administration and Management general2008.01-2013.01(5 years)
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