GreatStar Vietnam is a subsidiary of Hangzhou GreatStar, the world's second- largest provider of tools and storage solutions, owning renowned brands such as Arrow, Pony, Jorgensen, Shop-Vac, etc.. • Managed HR and administrative operations in the Southern region and commercial departments in the North, including offices and dormitories for foreign employees, ensuring smooth operations. • Developed and implemented HR strategies, optimizing organizational structure to align with business objectives. • Led talent acquisition & recruitment, directly interviewing, assessing candidates, and ensuring an effective onboarding process. • Designed and executed training programs, developing career paths and succession planning for employees. • Oversaw employee performance management, implemented evaluation systems, provided feedback, and enhanced productivity. • Negotiated and managed contracts with HR service providers, optimizing costs while ensuring service quality. • Fostered corporate culture, creating a positive work environment, enhancing employee engagement, and improving organizational effectiveness.

(5 years 4 months) • Receive the recruitment request from another department, and create a hiring plan; • Assist with the process of posting and advertising on the company’s website, Facebook and recruitment websites, ... • Pre- screen interview applications, select qualified candidates by reviewing their CVs and conducting phone interviews; • Collaborate with the department manager to establish detailed and accurate job descriptions and hiring criteria; • Complete the paperwork required for the new hire; • Provide the recruitment report to team manager.

(1 year 1 month) - Source, screen and hire sales professionals. - Design and implement recruitment strategies. - Use internet and networking to source right candidates. - Source sales personnel through job fair, campus recruitments and employee referrals. - Assist and support hiring managers in sourcing sales persons. - Assist hiring managers in developing hiring and interview materials. - Develop staffing methods and implement. - Assist in day-to-day operations of administrative manager. - Maintain, manage and update employee databases with referrals. - Implement best practices in sourcing and staffing activities.

(1 year 3 months) - Manage staff: • Make staff schedule and staff working position; • Make sure staff work properly and efficiently; - Monitor equipment and supplies: • Check equipment and maintain a clean and safe work area, daily; • Control inventory; - Customer sevice: • Make sure service time, product quality; • Collect feedback, solve negative ones; - Cash manager: • Open and close register drawers for employees; • Make sale report before end of shift.

Member - Present, debate an issue; - MC, guide a discussion;

(2 years 4 months) Member - Take care of handicapped children; - Help freshman

- Products: Beverages and Food . - Be responsible for: • Controlling input materials, finance; • Managing staff; • Making drinks and food. - Profit was about 3 millions VND per month.

- Worked as a waitress: • Serving food and beverages to patrons; • Checking that customers are enjoying meals and taking action to correct problems; • Collecting payments from customers.