1 year 4 months

(2 years 7 months) As an Account Manager at AgileTech Vietnam, I play a pivotal role in fostering client relationships and contributing to the overall success of the organization. Key responsibilities include: - Building and maintaining strong relationships with clients to understand their business goals and provide tailored solutions to meet their needs. - Collaborating with internal teams to ensure projects are delivered on time, within budget, and to the highest quality standards. - Identifying opportunities to expand services and increase revenue from existing clients through upselling and cross-selling. - Analyzing client data and metrics to identify areas for optimization and improvement. - Providing regular updates and reports to clients to ensure transparency and trust. - Managing client expectations and addressing any concerns or issues in a timely and professional manner. - Staying up-to-date with industry trends and best practices to provide valuable insights and recommendations to clients. - Participating in business development activities to identify and pursue new client opportunities. - Maintaining accurate client records and documentation to ensure compliance with company policies and procedures. - Professionally representing the company and building a positive company image with clients and partners.

- Inspect, monitor, and synthesize district-level state budget revenue and expenditure reports for submission to superiors, and provide advice on making estimates. - **Conversion of Trade Union Accounting System in Vietnam**: Actively participated in the strategic initiative to build and convert the Vietnamese trade labor union accounting system from accrual accounting to cash flow accounting. This involved meticulous planning, collaboration, and adherence to financial standards.

- Provide dedicated support to administrative units, state agencies, and businesses, ensuring the effective implementation of accounting and reporting systems. - Conduct training in Cash Flow Accounting. - **Collaborate on Software Development for the Labor Union Accounting System in Vietnam.** - Trade union accounting training