Tommy Chi-On Lai's Resume

Tommy Chi-On Lai

Director of Sales HK-Strategic Accounts, Taiwan & Philippines@Oracle

Nationality

Summary

@Oracle - Digital AI Transformation x Hospitality x Sustainability. With over two decades of leadership experience in hospitality and travel industries, I currently serve as Director of Sales at Oracle Hospitality. In this role, I contribute to advancing cloud-based property management and distribution solutions that enhance guest experiences, drive profitability, and streamline operations. My core competencies include account management, data analysis, and strategic problem-solving, which enable me to collaborate across teams and deliver results-driven solutions. Passionate about integrating technology into hospitality, I focus on aligning innovative solutions with organizational goals to foster sustainable growth. By leveraging a proactive and analytical approach, I support businesses in maximizing operational efficiency while empowering teams to achieve shared success. My leadership emphasizes adaptability, collaboration, and strategic vision to drive transformation and innovation in the industry.

Work experience

Director of Sales HK-Strategic Accounts, Taiwan & Philippines
Oracle
2024.03-Current
(2 years)
Independent Consultant
Celtours Thailand
2022.12-2024.03
(a year)
Group Director of Sales & Marketing
Sino Hotels
2021.05-2022.08
(a year)
Co-founder & Managing Consultant
UMZ Advisory Corporation Limited
2020.05-2021.04
(a year)
Director of Sales and Marketing
Splash Beach Resort, Mai Khao Phuket (managed by Langham Hospitality Group)
2019.06-2020.05
(a year)
Executive Director, Sales
Shanghai Disney Resort
2018.01-2018.12
(a year)
Group Director of Global Sales
Minor Hotels
2016.01-2017.12
(2 years)
Area Director of Sales and Marketing China
Minor Hotels
2013.11-2016.01
(2 years)
Member of the Board of Directors
Thailand Incentive and Convention Association (TICA)
2013.04-2015.03
(2 years)
Area Director of Sales Thailand
Minor Hotels
2011.10-2013.11
(2 years)
Area Director of Sales and Marketing
New World Hospitality (Rosewood)
2009.01-2011.09
(3 years)
Director of Sales & Marketing
The St. Regis Beijing 北京瑞吉酒店
2008.02-2009.01
(a year)
Director of Sales & Marketing
Meritus Hotels & Resorts
2006.12-2008.02
(a year)
Regional Director of Sales
Meritus Hotels & Resorts
2006.12-2008.02
(a year)
Director of Sales
Le Méridien Hotels & Resorts
2000.04-2006.12
(7 years)
Senior Sales Manager - Travel Industry
Mandarin Oriental Hotel Group
1999.09-2000.04
(8 months)
Regional Sales Manager
Meritus Hotels & Resorts
1996.04-1999.09
(3 years)
Assistant Sales Manager
The Garden Hotel
1994.08-1996.03
(2 years)
Sales Coordinator
Regal Riverside Hotel
1993.06-1994.08
(a year)
Management Trainee
Hôtel InterContinental Geneva
1992.12-1993.06
(7 months)
Management Trainee
Hotel Beau-Rivage Palace Lausanne
1991.12-1992.06
(7 months)