Tom

Senior Technical Sales Engineer - Strategic Accounts
MaleSales EngineerLive in United KingdomNationality United Kingdom
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Work experience

  • Senior Technical Sales Engineer - Strategic Accounts

    Vertiv
    2025.01-Current(a year)
    (1 year 3 months) Working within the EMEA Application Engineering team, consulting with partners and customers to develop and deliver cutting edge data centre solutions in the IT white space, including the latest Nvidia NVL72 GB200 and GB300 SuperPODs.
  • Programmes Director

    Iceotope Technologies Limited
    2024.05-2024.12(8 months)
    8 years 4 months Sales enablement, via creation of the warranty and support programme, collaborating with OEM’s and other manufacturers to enable warranty of the Iceotope product in dielectric coolants (normally voided), including terms, processes and training for third party support. Onboarded and trained multiple support partners globally, developed associated processes and enabled a training programme. Identified new strategic suppliers to support warranty efforts, achieving significant solution cost savings. International manufacturing partners enablement. This included factory visits, communication about liquid cooling, the product assembly and test processes, and information/data handover. Sales to delivery process mapping. Marketing and promotion of Iceotope product and services internationally including product demos, at various trade shows.
  • Director Of Operations

    Iceotope Technologies Limited
    2022.06-2024.05(2 years)
    Directed the lab, assembly, supply chain, procurement, logistics teams, IT operations (including Cyber Essentials accreditation), created and monitored KPI’s reporting to board. Total 6 direct reports, plus 14 indirect reports. Project-managed and delivered new 70 capacity Iceotope HQ offices and conference rooms. Oversight of the development of a new liquid cooling testing facility and liquid-cooled lab, following significant investment. Responsible for the health and safety strategy across the business, maintaining perfect record of safety. Successful application into Alcumus SafeContractor scheme. International travel to support Marketing teams at exhibitions as required.
  • Operations Programmes Manager

    Iceotope Technologies Limited
    2021.07-2022.08(a year)
    (1 year 2 months)
  • Assistant Product Development Manager

    Iceotope Technologies Limited
    2017.11-2019.01(a year)
    (1 year 3 months)
  • System Architect

    ICEOTOPE
    2016.09-2017.11(a year)
    (1 year 3 months)
  • Project Assistant

    ICEOTOPE
    2014.09-2015.09(a year)
    (1 year 1 month) I was responsible for key deliverables within various teams from I.T production, customer support, and marketing. A very broad and diverse involvement within Iceotope gave me a unique perspective of the technology and how a multi-million pound startup functions. My primary role was with the R&D team ensuring quality control, testing and building hardware, attending exhibitions, responsible for the safe implementation and running of evaluation kits on site and exhibitions. Having been described as 'a sponge for information', I worked closely with the CVO, Peter Hopton, to expand my ever growing knowledge of data centre cooling solutions. I also contributed to the marketing teams efforts, installing evaluation units (small self sufficient liquid cooled systems) at exhibitions, and converse with potential customers and partners about the range of benefits Iceotope technology can bring to HPC/Cloud/Enterprise and current trends that may affect the market in years to come.
  • Student Ambassador

    Sheffield Hallam University
    2014.04-2014.09(6 months)
    In my Ambassador role I represented the University, shared my experience with prospective students and parents giving them some inspiration whilst promoting the benefits of university study and university life in general.

Educational experience

  • The Sheffield College

    Operations Management
    2019.01-2021.11(3 years)
  • Sheffield Hallam University

    Hons, Computing
    2012.01-2016.01(4 years)

Certificates

9309-12 Level 5 Operations / Departmental Manager - Distinction
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