- Handle sale inquiries, support inquiries, prepare invoicing, process delivery status of sales orders for oversea customers; - Managing customers objection when approaching to develop a thorough understanding of their business challenges, anticipate and satisfy customers changing needs through differentiated and value-added Customer service and Products' features. - In charge of private online accounts on digital B2B platform channels to self marketing, increase the approach towards customers and develop lead quality of each channels in order to acquire new wholesalers. - Maintaining relationships with clients by providing support, information and guidance; researching and recommending new opportunities; recommending profit and service improvements. - Researches and analyses market trends, identify product improvements by remaining current on industry trends, market activities, and competitors and other relevant information to customized marketing strategies. - Creating healthy customers' services by supplying suitable solutions for product issues. mars 2017 - janvier 2018 (11 mois) - Handle sale inquiries, support inquiries, prepare quotation, invoice, process delivery status of sales orders for oversea customers; - Builds business by identifying and selling prospects to archive targets; maintaining relationships with clients. - Prepares reports by collecting, analyzing, and summarizing information. - Creates healthy customers' services by supplying suitable solutions for product issues. BIGVN juillet 2016 - janvier 2017 (7 mois) - Cold calling proactive reaching out investors to introduce, consult on products and services of the company. - Supporting, providing information and knowledge about the foreign exchange market to make profits for potential investors. - Handling customer objections in the way of investments by managing their expectation and opening mindset of digital investment. - Preparing documents and legal contracts for the CEO in the process of cooperation with foreign partners. - Drafting related documents and business contracts after salesmanship. Formation