Responsible: • Operators TA (Technical Acceptance) Whole Process Management - Review product spec and operator’s requirement - Internal test product before sending test sample to operators test and TA process - Report issue and Support R&D debug issue to build software final SW for operators test and TA process • Operators Requirement Database Management and Specific Technical Project - Cooperate with operators to update new requirements or new technology and update Network planning and new services of operators - Request Trail software to join tests, debug with operators and CCB process to apply new feature to commercial software - Visit and maintain relationships, collect feedback, join discussion and analyze if there are issues after product launch in Market - Collect all requirements, local technology and update to HQ • Business support - Frontline technical support for new business projects such as new financial partners and new retail projects - Backend support for all financial partners in case they have problems during sale installment devices - Visit and make relationship with financial company, collect feedback and provide solution when have new requirement or facing problem about lock solution • Local Technical Support - Work closely with GTM to support project information such as project spec or technical comparison , TA plan, NBTC plan and new project of GTM that need to have technical support - Collect feedback from the Sale team (Operators channel and KA/IR), and work with the Aftersales team to find a solution or provide SOP - Support Marketing team for checking and flashing software before sending media devices to KOL, Influencer, provide SOP for new feature - Work with GLT to update when operators launch new network feature

Responsible: - Developing trade /channel marketing campaigns and promotional strategies based on product category and target channel - Monitoring end to product life and managing inventory levels to ensure well balance of driving sales achievement and minimum risk of aging inventory - Developing or coordinating brand pricing strategies to increase sales of product ensure properly channel profit margins - Coordinating with brand and advertising agencies to ensure that all materials and media are properly distributed and placed on the channel - Support Head of sales all related activities related to ensure driving to increase of sales and strengthen of distribution - Monitoring competition and industry trends to identify opportunities for growth - Identifying potential new markets for the company’s products or services via research, analysis, and meetings with potential targets - Channel & Supply chain or End to End management Sell in, Sell through, Sell out, Channel stock then converts to the trade campaign/strategy - Monthly Product/SKU forecasting and planning - Below the line and retail execution activity for Offline, Key account, Operator channel

Responsible: Responsibility about Smartphone and IOT products both of Hardware and Software and work closely with Operators to make sure OPPO product can support new network technology such as NR (5G) and other network service over IMS or Applications. Also have other key works below. Part of Product technical - Support product info and Technology about Smartphone or IoT products, Hardware and software / Applications / Telecommunications system to Training team, PR team and Service team to understand and apply to use. - Lead QT (Quality test) team to work with Operator or Vendor when have new function or new technology to complete test on timeline without any problem before launch product to market. - Work as Project manager when Tri-Party project with Vendors or Operators such as 5G ESS projects with Ericson, 5CA project with Huawei (Network team) for TRUE, VRBT with DTAC, VR/AR developer project with AIS, Wi-Fi auto login with TRUE. To set project timeline give advice, collecting requirements, explaining and working with R&D to complete project. - Work with QT (Quality test) when getting after sale issue from service. To Analyze problems, find a solution and plan to release new software via OTA to customers ASAP (The problemoccurred because of software). - Keep recording all issues of products and feedback to factory (History issues) to make sure the issue new not happen again or improve product quality - Smartphone/IOT technology consulting for other brands in the company's group such as Realme and OnePlus - Provide product knowledge to KOL, Influencer, Tech blogger when PR team do brand even or Answer questions about products spec and provide insights into the selling point. - Keep track of the license approval from NBTC, join meeting with NBTC to update standard or new frequency. Use connection when have problem to get approval on timeline Part of GTM/MI (Marketing insight) - Update Smartphone and IoT trend including new technologies that are coming to the team - Update product competitor (Timeline / Spec / Price) to find Pros or Cons of product and feedback to factory by weekly. - Provide Frist sale report to APAC team, by do survey research to know behavior of customers and products competitive - Study competitors, by doing Focus group research, by interviewing customers of competing brands (Work with vendor) - Product return visit (CATI) after sale product for 30 days to know customers satisfaction (Workwith vendor) - Keep follow new Smartphones in Thailand market (All competitor brands), Check with NBTC to approximately timeline, Search for product spec/feature to identify weaknesses and strengths of products

Responsible: Responsibility about Smart device product True Kid watch, True Smart watch, True CCTV gen2 and True Smart book 1. Product Sourcing and selecting product from China vendor 2. Set up product timeline to be with product road map 3. Support apply certificate to NBTC and PTEC 4. Product testing and deign application to use with device (Hardware) 5. Working with China engineer to development product 6. Support Audit team to visit China factory for control product quality 7. Control shipment to delivery on timeline 8. Trains sales, service engineers & marketing to be familiar with new products

Responsible: As front-line tech engineer to direct work with Distributor & Operators for product queries and to provide on-site technical support on devices 1. For each new device launch engaged with Operators, FAE needs to work closely with HTC Sales also customers to ensure the Operators’ new applications (game, TV, etc.) are compatible with HTC device. 2. Country FAE are required to repeatedly test software applications released by Mobile Operators after each HTC ROM code update so that we can ensure HTC devices sold to customers can function well with those applications (games, TV, movies, etc.) - Trains sales, service engineers & marketing to be familiar with HTC products - To support FAE on-site testing and ensure MO testing completion per testing schedule - On-site liaison to support LTA certification - Manage loan units - Provides product tech support upon requests from sales and customer service. - Other tasks per Country Manager’s assignment. - When working in HTC also served as a technical advisor for Sharp smartphone from Foxconn for about 6 months