• Management of complete office administration systems for the regional office• Management and maintenance of all customer correspondence, price lists, records, spreadsheets and databases• Receiving customer inquiries via email and telephone, coordinating actions with the responsible Asia-wide team members• Controlling spare part inventory for on-time customer delivery across Asia, securing of all paperwork and electronic information• Generating spare parts quotations to customers across Asia based on existing price lists• Processing spare parts and equipment orders with USA Head Office using the Baan system• Coordinating the import of spare parts and equipment between customs agents and the local freight forwarder• Arranging shipments of spare parts to customers across Asia and coordinating all required shipping documents paperwork and invoices with accounting department• Ensure shipping documents is following strict instruction as per each customer require• Set up of administration systems and budgets• Handling office facilities and stationery purchases• Ensuring all permits and government licenses are up-to-date & valid• Tracking office supply inventory and organizing approval of supply orders• Coordination of exhibition booth production with USA Head Office team• Managing the repair and maintenance of office equipment• All tasks required supported co-worker such as plane ticket, hotel booking, logistic arrangement, etc.• Sales coordination and support to GM for Thailand customers

General Summary:Managing sales of FILTEC products within Thailand, offering both pre-sales and after-sales support. Sales activities are focused to a large degree on finding potential new customer accounts and developing solid customer relations. Ensuring consistent, profitable growth in sales revenues through positive planning, deployment and management. Identifying objectives, strategies and action plans to improve short and long-term sales.Core Responsibilities:•Collaborating with the country General Manager in establishing and recommending the most realistic sales goals for the company.•Managing the assigned sales territory to maximize sales revenues and meet corporate objectives.•Managing sales activities for major accounts and negotiating prices and discounts in consultation with the Filtec HQ.•Providing customers with tailored quotations based on the project requirements/ customer’s RFQ.•Providing annual forecasts as well as monthly project status updates.•Coordinating company resources to ensure efficient and stable sales results.•Collaborating with the country General Manager to develop sales strategies to improve market share for all products.•Establishing programs/presentations in the areas of new account sales.•Collaborating with the country General Manager and HQ. Marketing team to establish and control budgets for sales promotion and trade show expenses.•After-sales support for customer satisfaction, encourage and developing solid customer relations.

Core Responsibilities:•Management of complete office administration systems for the regional office•Management and maintenance of all customer correspondence, price lists, records, spreadsheets and databases•Receiving customer inquiries via email and telephone, coordinating actions with the responsible Asia-wide team members •Controlling spare part inventory for on-time customer delivery across Asia, securing of all paperwork and electronic information•Generating spare parts quotations to customers across Asia based on existing price lists •Processing spare parts and equipment orders with USA Head Office using the Baan system•Coordinating the import of spare parts and equipment between customs agents and the local freight forwarder •Arranging shipments of spare parts to customers across Asia and coordinating all required shipping documents paperwork and invoices with accounting department•Ensure shipping documents is following strict instruction as per each customer require•Set up of administration systems and budgets•Handling office facilities and stationery purchases•Ensuring all permits and government licenses are up-to-date & valid•Tracking office supply inventory and organising approval of supply orders•Coordination of exhibition booth production with USA Head Office team•Managing the repair and maintenance of office equipment•All tasks required supported co-worker such as plane ticket, hotel booking, logistic arrangement, etc.This position has also included a full time secondment for:Baan Systems training at Filtec Ltd., California, USA (September 12 – 18, 2015)

Core Responsibilities:•Management of purchase and legal registration of venue•Coordination of branding identity and marketing materials with suppliers•Management of interior design of venue•Set up of all service, personnel, management and financial protocols•Recruitment of staff, and setting of service levels and pricing•Front office management and interaction with customers•Daily management of internal teams for spa service, laundry, and cleaning•Management of complaints and guest satisfaction measurement•Preparing cheques and daily management of cash flow•Management of salaries, expenses, petty cash and cheque deposit

Core Responsibilities:•Meeting with clients to take briefs to write press releases in Thai and English•Writing new local press releases in Thai and translate global press releases from English to Thai to release to Thai media •Organising with international and local clients to achieve all project tasks on schedule•Summarise news to create daily reports for clients in English and Thai•Working in a team to brainstorm ideas for clients’ campaigns•Prepare presentations in English to pitch projects•Assist clients at events, including coordination with event organisers •Media liaison: organising media to attend clients’ events and detailed preparation for key interviews•Liaison with international clients by phone, email and in meetings, in English and Thai•Coordination of paperwork and invoices, with the finance department, for additional services provided to clients •All tasks required detailed written and verbal communication in English

Core Responsibilities:•Organisation with international and local departments to achieve tasks•Setting up and management of all back-office systems and financial reimbursement systems to establish the office•Assisting the Director for Capacity Building to complete key projects•Costing and payments administration•Preparation of the Director’s conference agenda and travel folder•Internal project management as the Director’s representative•Introduction of new corporate costing system (‘Concur’)•Visa and work permit administration (Thailand and international)•Liaison with local authorities•All tasks required detailed written and verbal communication in English•Costing and payments administration•Preparation of the Director’s conference agenda and travel folder•Internal project management as the Director’s representative•Introduction of new corporate costing system (‘Concur’)•Visa and work permit administration (Thailand and international)•Liaison with local authorities•All tasks required detailed written and verbal communication in English

Core Responsibilities:•Assisting the Managing Director with work flow and office management•Management of office and a multinational internal team to achieve daily and monthly tasks•Coordinating suppliers of various project elements to ensure on-time delivery•Setting up and management of back-office systems, financial and operational controls•Production of regular reports for the Managing Director in English•Pricing of projects for Thai and international clients

Core Responsibilities:•Promotion of Lumea Liquid Wax Candle and Lamps products of Soft Ambiance Co., Ltd. through electronic communication and databases with local and international clients•Coordinating directly with multinational clients to ensure specific requirements are met, including on-time control of product delivery•Meeting with multinational clients and prospects for professional B-2-B sales •Assisting with setting up the accounting system for costings, payments and invoicing•Preparing all accounting documentation, calculation and completion of Withholding Tax forms and coordinating with the accounting company on all matters•Monthly reporting in English on stock levels•Monthly reporting in English on customer/prospects status•Building a database of potential clients within key market sectors•Recruiting and training a new Sales Executive •Personal Assistant support to the Managing Director•All tasks required detailed written and verbal communication in English

Core Responsibilities:•Organising a team of colleagues to transform data into complete instruction manuals for Toyota, Canon, Panasonic, Suzuki, Sharp and other consumer goods manufacturers-Setting tasks and deadlines within the work group to complete the full project on time and to brief-Coordinating work with head-office in Japan-Coordination between various internal departments-Handling large sections of English, Japanese, Chinese, Spanish, Swedish, French and German texts and formatting into layout-Proof-checking for 100% accuracy-Producing complex electronic layout files for client approval-Preparing monthly and daily progress reports, as well as other key performance reports, for senior management in Thailand and JapanThis work experience also included full time secondments to:Ishida Taiseisha Inazawa, Nagoya, Japan (27 Aug 2005 – 22 Nov 2005)Ishida Taiseisha Inazawa, Nagoya, Japan (9 Oct 2002 – 29 Dec 2002)