Thanpicha Katanchaleekul

Technical and Customer Support Specialist@HydroNeo
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Summary

SEM | Customer Experience | AquaTech. With 2 years of customer support experience and a transition to QA real-time translation, I excel in bridging linguistic gaps with precision and cultural sensitivity. Leveraging my expertise in the SEM industry and backed by 2 prestigious awards, I'm dedicated to enhancing communication experiences.

Work experience

  • Technical and Customer Support Specialist

    HydroNeo
    2025.02-Current(a year)
  • Quality Analyst (Real-Time Translation - Google Project)

    TDCX
    2024.03-2024.10(8 months)
  • Digital Marketing Consultant - Google Project

    TDCX
    2022.02-2024.04(2 years)
  • English Teacher

    House of Griffin
    2020.09-2022.02(a year)
  • Digital Marketing Intern

    Live Promotions Bkk
    2019.06-2019.08(3 months)

Educational experience

  • Thammasat University

    Bachelor of Arts - BA, English major, 3.41
    2016.01-2020.01(4 years)
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