Project & Event Specialist•Day to day logistics management of Shaw’s involvement with the St. Jude Dream Home Giveaway program including sample management, spreadsheet management, coordinating activity within multiple internal channels, marketing the homes, etc. There are currently 44+ homes annually, nationwide and at least 2 events per home. •Work closely with the art team to create marketing materials for Shaw retailers and internal customers.•Multi-tiered quarterly reporting and donation payout required by St. Jude.•Manage Shaw’s presence at the St. Jude Marathon Weekend, including serving as the liaison between 55+ Shaw runners; coordinating the schedules of multiple Shaw executives; planning, executing, and working the Shaw booth for thousands of visitors throughout the weekend.•Managing the dealer-facing St. Jude National Walk/Run event in 62 cities, nationwide.•St. Jude field point of contact for communication/troubleshooting for all of Shaw. •Administer & communicate Corporate Contribution grants & scholarships.•Provided on-site support to St. Jude guests at Shaw and Shaw events. Thanked by a St. Jude family member with the following: Tammy, I cannot recall a situation in my life where I have been treated better. The attention to detail and love and care that we were shown is imprinted on our hearts...We count you as a friend now.

•Project manage & conduct communications for, schedule, and coordinate Shaw Flooring Gallery/Shaw Design Center/ HGTV HOME Flooring Collection installations across United States of America and Canada. These are merchandising programs that our retailers requested in their stores.•Schedule and coordinate with and order from outside vendors and Shaw sample department to ensure orchestrated install.•Create full cost proposals, tabulate and generate billing, and monitor payment plans available to retailers for complete showroom install.•Negotiate and work with outside vendors representing a variety of companies: display/furniture, lighting, printing and signage, and outside labor and freight.•Research and tabulate costs regarding all retailer installations. Assigning workers their respective duties for the project•Communicate with sales and sales management regarding installation scheduling. •HGTV HOME Flooring Collection – Monthly billing, manage contracts, help manage inventory, occasional dealer training on the HGTV program.•Manage and update corporate campus Shaw Design Center Showroom.•Assist in planning, executing and working yearly trade shows across the country.

Scheduled travel arrangements; processed data and created reports from Sales Data Warehouse; maintained information on Marketing Library; created marketing bulletins, product grids, and pricing grids, saving time for TMs; researched/answered questions and resolved problems from the sales field; assisted managers on strategic financial projects.

Processed dealer claims promptly within company policy and guidelines; reduced claims through conflict resolution; scheduled inspections to assist in claims decision process; interpreted inspection reports; communicated claims decisions to dealers; handled incoming customer calls.

Recruited and hired customer service representatives; conducted employee reviews and evaluated performance; trained new employees; resolved routine problems.Monitored delinquent accounts; ordered and maintained office supplies and equipment; updated training manual and processed claims; assisted clients with promotional needsCreated the company training manual and wrote procedures for company functions and processes.