Surjit
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Work experience
Sr. Tech Support Associate
Tech Mahindra Ltd (Telstra)2020.11-2021.10(a year)• Resolved customer issues related to home internet and mobile services with 100% CSAT and reaching 95% SLAState Training Manager
Edubridge Learning Pvt Ltd2014.01-2014.08(8 months)• Led upskilling programs and managed training center operations.Soft Skills
Synchroserve Global Solutions Pvt Ltd2013.01-2014.01(a year)• Provided soft skills training for rural graduates to enhance employability with 80% hiring efficiency.Trainer
Green Grove International School2012.12-2013.12(a year)• Conducted English language and communication training for students and helped clear all students with their board exams with 95% result .English Trainer & Private Tutor
FreelanceAug 2024 • Trained students on phonemics, communication skills, and English fundamentals.Regional Training Manager - South
RSPL Ltd2015 – Mar 2017, Apr 2019 – Jun 2020 • Conducted result-oriented training programs and employee inductions and increase sales by 30%Freelance Trainer - South
IL&D with ALBLMar 2019 • Delivered employee training on seasonal launches, inductions, and new software implementations.
Educational experience
Andhra University
Pursuing MBA in HROpen University
B.A. in English Literature
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