Suresh

DubaiNationality
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Work experience

  • Senior Technical Sales Engineer

    Hytec
    2012.09-Current(13 years)
    Key Achievements :1) Boosted branch sales by 10% through targeted technical and commercial support.2) Worked with the team to secure 5 million dirhams in contracts by preparingand submitting competitive tenders.3) Successfully managed dealership and product lines from majormanufacturers, including Parker, Hyva, HMF, and Bezares.Key Responsibilities :1) Led the branch office sales team, driving performance and securing ordersthrough effective technical and commercial support.2) Develop and present comprehensive offers for equipment, including after-sales support with spare parts supply, to ensure continued customer satisfaction and operational efficiency.3) Managed key accounts, addressed technical queries, adapted client orders,and improved retention with regular visits.4) Provided technical support for a broad range of hydraulic products, includingcranes, winches, cylinders, pumps, and valves, construction equipment, truck equipment5) Managed relationships and handled product inquiries from leadingmanufacturers such as Parker, Hyva, HMF, Bezares, and major truck equipment supplies and hydraulic and pneumatic suppliers.6) Developed and implemented strategies to maximize revenue and market share inequipment sales and repairs.7) Organized client meetings, provided product demonstrations, and tailoredsolutions to client needs.8) Managed large-scale tenders, provided tailored offers, and negotiatedcontracts to meet client needs.9) Tracked competitor activities to stay ahead of market trends and adjuststrategies accordingly.10) Developed detailed, competitive offers and negotiated contracts to achieverevenue targets.11) Managed the lifecycle of orders, ensuring accurate processing and timelydelivery of goods and equipment.
  • Sales and service engineer

    Bharat Fritz Werner Ltd. (BFW)
    2007.05-2012.04(5 years)
    1) Efficiently managed multiple high-priority projects, ensuring timely andhigh-quality deliverables.2) Partnered with the sales team to close deals by leveraging technicalexpertise to address client needs and concerns.3) Addressed and resolved complex technical issues under tightdeadlines while maintaining a professional approach.4) Identified areas for product enhancement and collaborated withengineering teams to implement changes based on customer feedback.5) Offered expert advice on product selection to help customers find solutionsthat best met their unique requirements.6) Increased customer satisfaction through timely and precise technical supportfor product inquiries.7) Streamlined internal processes by implementing an issue-tracking systemto enhance operational efficiency.8) Facilitated regular cross-functional meetings to discuss andaddress customer feedback, product updates, and ongoing support issues.9) Conducted training sessions for both customers and sales staff to enhance understanding and usage of company products.10) Improved company reputation by delivering high-quality customerservice and resolving technical issues promptly.11) Reduced the occurrence of recurring issues through effective root causeanalysis and the implementation of preventative measures.

Educational experience

  • Meenakshi University

    Mechanical Engineering bachelors degree
  • C.M. Kothari technological institute

    Mechanical diploma in machine tool maintenance and repairs
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