Stephanie Ohep
Strategic Customer Success Manager@Hootsuite
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Summary
Strategic Customer Success Manager @ Hootsuite | Social Media Marketing. With a proven background in Digital Marketing, and Customer Success across various industries such as SAAS companies, textiles, and health care – I possess the expertise to support any business. Equipped with experience utilizing MailChimp, SendinBlue, Hootsuite, Gainsight, Monday Intercom, Zoho, and Twilio along with proficiency in Microsoft Excel & Adobe Creative Suite - my education is complemented by degrees from Miami International University of Art & Design (Bachelor’s in Advertising/ Master's Degree Media Management).
Work experience
Strategic Customer Success Manager
Hootsuite2025.12-Current(8 months)Senior Customer Success Manager
Hootsuite2024.01-2025.12(2 years)Customer Success Manager
Meet Alfred2023.02-2024.01(a year)Marketing Strategist
Meet Alfred2022.09-2023.02(6 months)Head of Marketing Acquisition Mexico
Zubale2021.09-2022.09(a year)Acquisition Marketing Manager
Zubale2020.09-2021.09(a year)Social Media Manager
kounsel2018.05-2021.07(3 years)Marketing Coordinator
Zubale2019.07-2020.09(a year)Marketing Associate
Art Gallery Fabrics2016.04-2017.05(a year)Internship
Art and Business Council of Miami2014.10-2015.12(a year)
Educational experience
Miami International University of Art & Design
3.7 GPA2017.01-2019.01(2 years)
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