Work experience

• Regional Engagement Manager

  Sony Electronics

  2021.09-Current

  (4 years)

  Oversees sales, operations, and training across 20+ retail locations in the Boston, MA market, managing partnerships with Best Buy, Costco, BJ’s and Sam’s Club. Create and maintain high-level relationships with store, district, and corporate level leadership within designated retail accounts. Drive sell-through performance, achieving 130% YoY profitability growth and ranking #1 in North America for market share. Manage product across multiple categories, including: Home Theater (Sony Bravia line), Portable Audio (Sony wireless speakers and headphones), Interchangeable Lens Cameras (Sony Alpha line), Hearing Aids (Sony Health), and Gaming (Sony InZone Gaming) Analyze quarterly sales data to optimize strategies, improve sell-through rates, and expand market presence. Lead merchandising efforts, ensuring optimal product inventory, presentation, and interactive displays. Develop and execute large-scale product training sessions for retail associates, partners, and industry leaders at trade shows (e.g. CEDIA, CES). Manage and mentor third-party sales specialists and brand ambassadors, ensuring a high performance sales team. Support direct-to-consumer (DTC) engagement by creating content for Sony’s YouTube support channel and providing direct customer assistance via email and phone. Accomplishments • #1 in North America for market share and profitability in FY23 and FY24, as well as consistently ranking #1 in soundbar attach. Presented a blueprint of sales strategies to SONY Business Units to replicate results in other markets • Two-time winner of the Bushido Award (Q1 FY23 and Q2 FY24) for excellence in sales leadership and account management
• Senior Consultant

  Best Buy

  2021.07-2021.09

  (3 months)

  Delivered customized electronics solutions for individual and commercial clients. Built long-term client relationships through in-store, virtual, and in-home consultations. Designed and executed complex technology solutions across multiple product categories. Consistently exceeded monthly and quarterly sales goals, finishing with over $300,000 in individual revenue in the month of August 2021. Trained in-store associates on premium electronics and complex solutions to continue to grow future business.
• Sony Experience Expert

  Best Buy

  2017.10-2021.07

  (4 years)

  Engaged customers with expert product knowledge, maximizing the customer experience and sales conversions. Developed and refined advanced sales techniques through continuous learning and self-improvement. Maintained high merchandising standards, ensuring product readiness and optimized displays.

Educational experience

• MWCA (Mighty Warrior Christian Academy)

  High School Diploma

  2015.12-2017.12

  (2 years)

Languages