• Assisted in administrative and clerical tasks to support daily operations. • Maintained records, managed documentation and coordinate with different departments. • Provided support in scheduling, payroll processing, and other administrative duties. • Managing Tender Documentation: Preparing, reviewing, and submitting transportation tenders per company policies and client requirements. • Cost Tracking: Monitoring costs to maintain budget and identify savings.

• Supervised check-in counters, ensuring smooth passenger handling. • Assisted high-profile and VIP passengers with premium customer service. • Verified traveler visas and coordinated with immigration offices for visa clearance. • Addressed and resolved passenger inquiries, complaints, and service issues. • Coordinated with airline staff, security personnel, and immigration authorities to ensure compliance with regulations. • Provided training and guidance to junior staff to maintain service excellence.