Januari 2020 - Mac 2023 (3 tahun 3 bulan) · Handled all matters regarding foreign workers for working permit purposes with Immigration Malaysia, Foreign Workers Centralized Management System (FWCMS) and foreign staffs' welfare as well. · Assisted management for payroll by preparing summary of pre- calculated salary and SOCSO fulfillment. · Coordinated new hire onboarding, completing background checks and reference checks to complete screenings. · Facilitated employee relations, benefits administration, and performance management initiatives to support workforce needs. · Assisted manager and supervisor with employee disputes, disciplinary actions, and other workplace issues. · Drafted and documented employee working agreement and company policies to reduce compliance risks. · Improved organizational filing systems for confidential employee records, resulting in improved accessibility and efficiency. · Completed human resource operational requirements by scheduling and assigning employees. Januari 2020 - Disember 2022 (3 tahun) · Applied proper codes to invoices, files, and receipts to keep records organized and easily searchable. · Liaised with vendors and customers to resolve discrepancies and processed payments. · Tracked expenses to comply with budgets. · Maintained accurate and complete documentation to facilitate accounting and filing functions. · Reconciled bank accounts with updated information. · Reviewed financial statements and supporting documentation. · Transferred data and documents to facilitate system migration and software updates. Januari 2018 - Disember 2019 (2 tahun) · Streamlined inventory management processes to reduce supply chain costs and improve efficiency. · Established inventory targets, stock level, and risk mitigation targets and managed flexibility strategy to optimize inventory. · Monitored and tracked supplier performance to enforce adherence to quality standards and established timelines. · Improved, standardized, and documented planning and scheduling processes. · Developed and enforced policies and procedures in compliance with local and federal regulations. · Integrated financial and operation plans with strategic objectives to deliver improved operational and financial results to boost customer satisfaction, profitability, and working capital. · Organized and maintained correct inventory levels to drive highest turns possible on inventory. · Monitored supplier performance for compliance with contract terms and quality standards. · Created and implemented comprehensive supply chain management strategies. Januari 2016 - Disember 2017 (2 tahun) · Interpersonal communication, written and verbal communication skills practice, · Meeting with potential merchandisers to discuss, evaluate and select marketable products for the Petronas Mesra convenience store, · Developing a highly capable team to run business operations smoothly with high product knowledge to achieve a common goal, · Create, monitor, and maintain SOP metrics and key performance indicators, identifying risks and opportunities to help drive business, · Strategically implement processes and workflows to enhance selling across all channels and verticals, · Performed continuous evaluations of business facilities, teams, and policies to keep operations efficient and consistent. · Executed business plans and developed tools to facilitate project initiatives, trainings, and administrative activities. Executive Administration Mac 2013 - Disember 2015 (2 tahun 10 bulan) · Completed paperwork, recognizing discrepancies, and promptly addressing for resolution. · Learned and adapted quickly to new technology and software applications. · Studied processes, implemented cost reductions, and developed reporting procedures to maintain administrative workflow. · Maintained personnel records and updated internal databases to support document management. · Drafted common document templates to reduce time spent creating documents from scratch. · Expanded benefit and efficiency by minimizing downtime and streamlining quality control strategies. · Provided professional services and support in a dynamic work environment. · Developed strong organizational and communication skills through coursework and volunteer activities. · Set priorities and problem-solved workflow issues to maintain rapport with customers and managers. · Entered and maintained departmental records in company database. Pendidikan