·Member of Northwell Health’s COVID Special Response Team·Answer phone calls and assist patients in scheduling their COVID-19 vaccination appointments·Manage and record patient data in Salesforce

• Manages a Student Services portfolio of 45+ Arcadia study abroad programs in Australia, Italy, Spain, Cuba and STEM summer research; oversees each program’s entire course from application to Arcadia and admission to overseas institutions through to the completion of students’ study abroad program • Provides robust pre-departure services including program advising, academic and course advising, co-curricular options, housing, travel, cultural preparation, immigration and visa advising, health and safety follow up, orientation webinars and student issue management to ensure superior student support • Serves as the main U.S. point of contact for 250+ students and a key liaison between students, parents, domestic and international university partner institutions, and Arcadia’s staff both in the U.S. and around the world • Collaborates with cross-departmental teams – marketing, finance, institutional relations, and academics - to respond to student needs and find creative solutions to provide a seamless student experience • Maintain detailed student records in Salesforce CRM database and report on and analyze enrollment data • Supervise student workers on overseas submission processes • Represent The College of Global Studies (TCGS) at study abroad fairs, information sessions and advisor days • Member of the Health, Safety and Security subcommittee responsible for assisting students with their health needs and concerns while abroad

• Independently manages an Exchange Programs portfolio of three private and United States Agency for International Development (USAID) funded scholarship programs ensuring success of the programs from recruitment and selection of our MENA students through the completion of their undergraduate studies in the U.S. • Serves as the main U.S. point of contact for 130+ students on three private and USAID funded scholarship programs• Provides administrative support to the Exchange Programs Coordinator on two U.S. government (USG) programs• Develops and maintains the operational systems and procedures for efficient program administration by providing application and admissions advising, data collection, academic monitoring, scholarship and financial management, budget management, logistical support, immigration and visa compliance and student issue management.• Serves as a key liaison between the students, their U.S. institutions, MENA region field offices, and sponsors/donors; supports donor relations • Works directly with AMIDEAST VPs and Country Directors to support program development• Works to develop and grow AMIDEAST’s proprietary programs by increasing student numbers, maintaining successful relations with current university partners, establishing relationships with new university partners, and conducting outreach to find and secure new scholarship opportunities and donors• Manages and trains program support staff and interns• Plans and conducts orientations, trainings and presentations • Represents AMIDEAST at U.S. institutions, partner visits and conferences; participates in workshops and trainings • Will represent AMIDEAST Exchange Programs at the annual NAFSA: Association of International Educators Conference in 2018 in Philadelphia, PA

• Independently managed and implemented the study abroad component of USAID’s Higher Education Initiative scholarship (HEI) program out of Egypt• Administered and implemented AMIDEAST’s two privately funded scholarship programs• Assisted the Exchange Programs Officer in the logistical operation of two USG programs• Served as a U.S. point of contact for 100+ students and a key liaison between the students, U.S. partner institutions and MENA region field offices for all exchange programs• Maintained successful university partnerships and worked to establish partnerships with new universities for AMIDEAST’s private programs • Created statistical analyses and biographical reports to present to donors for proprietary programs• Prepared and contributed to program reports and proposals• Handled the financial projections and budgets for AMIDEAST’s private programs• Trained new staff and interns on various programs; oversaw the transition of an intern to a full-time staff member • Represented AMIDEAST/the Exchange Programs department at career fairs, university visits and special events

• Assisted the Exchange Programs Officer in the management and implementation of AMIDEAST’s two proprietary scholarship programs, The Hope Fund and the Diana Kamal Scholarship Search Fund (DKSSF) Program, and three USG funded programs, the MEPI Tomorrow’s Leaders Program, the Cyprus-American Scholarship Program (CASP), and the J-1 Visa Intern and Trainee Sponsorship program• Provided application and admissions assistance, university placement, scholarship management, travel arrangement, data collection and management, academic monitoring, contributions to quarterly reports and proposals and immigration and contract compliance with regulations designated by the Department of State for relevant programs• Served as a U.S. point of contact for the 100+ students on AMIDEAST’s five private and USG programs • Served as a liaison between the students, U.S. institutions and partners, and MENA region field offices• Conducted extensive research on program-related topics• Undertook various financial tasks for all programs including preparing expense reports and timesheets for ICs, paying university bills and student expenses, and managing programmatic budgets• Provided logistical support for all programs including drafting correspondence, preparing minutes of meetings and phone calls, drafting program agreements, recommendation letters, sponsorship letters and cover letters, updating student biographies, preparing couriers and packages, and other general administrative tasks as needed

• Received the Ford Scholars award and spent the summer of 2011 as a research scholar at Vassar College • Worked closely under the academic mentorship of Quincy Mills, Ph.D., Professor of History at Vassar College, conducting research at Vassar and at the Schomburg Archives in Manhattan on the economic and fundraising efforts of various Civil Rights organizations using original source material • Presented my research at the Ford Scholars Symposium at Vassar College for a group of my academic peers and Vassar professors