Shannon Goh
Assistant head butler@Raffles Hotel Singapore
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Summary
Assistant Head Butler at Raffles Hotel Singapore. Experienced Guest Relations Manager with a demonstrated history of working in the hospitality industry. Skilled in Internal Audit, Housekeeping, Training, Customer Satisfaction, and Purchasing. Strong operations professional with a Bachelor's degree focused in Business/Corporate Communications & Tourism Industry Management from Hawaii Pacific University.
Work experience
Assistant head butler
Raffles Hotel Singapore2024.03-Current(2 years)Butler supervisor
Raffles Hotel Singapore2022.11-2024.03(a year)Operations Manager
Tiptop Aquarium Fish Trade2020.12-2021.06(7 months)Housekeeping Manager
Naumi Hotels2019.11-2020.06(8 months)Assistant Guest Relations Manager
Naumi Hotels2018.08-2019.11(a year)Butler Supervisor
Marina Bay Sands2016.08-2018.08(2 years)Front Desk Supervisor
Marina Bay Sands2014.12-2016.07(2 years)Night Auditor
Marina Bay Sands2010.09-2016.06(6 years)
Educational experience
Hawaii Pacific University
Bachelor's degree, Tourism and Travel Services Management, Cum LaudeHawaii Pacific University
Bachelor's degree, Business/Corporate Communications, Cum Laude
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