Shally

Shift Supervisor
FemaleAfter-sales customer serviceLive in United StatesNationality
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Work experience

  • Shift Supervisor

    Whole Foods Market
    2020.08-Current(5 years)
    Supervised daily store operations, staff scheduling, and customer service resolution Handled opening and closing procedures and ensured compliance with company policies Supported front-end team with POS systems and customer interaction
  • Multiple Subjects Teacher

    ACE Charter School
    2023.08-2025.07(2 years)
    Designed and implemented classroom instruction while managing administrative tasks and parent communication Maintained organized records, scheduled meetings, and communicated professionally with staff and families
  • Assistant Manager / Receptionist

    Flor De Monterey
    2019.08-2023.12(4 years)
    Managed all front desk operations including greeting clients, answering a high volume of phones, and responding to inquiries professionally and warmly. Scheduled bridal consultations, maintained calendars, and organized client records Processed floral orders and coordinated with suppliers to ensure timely delivery Provided excellent service for bridal couples and walk-in clients, contributing to strong customer relationships Developed strong customer relationships with clients contributing to repeat business and referrals Built strong experience in logistics, teamwork, and creative problem-solving through hands-on leadership and on site support Supported floral planning and execution for large-scale weddings with up to 800 guests
  • Registered Behavior Technician

    Maxim HealthCare Services
    2023.04-2023.08(5 months)
    Delivered one-on-one behavioral therapy to children and maintained clear communication with parents and staff Accurately logged daily session notes and followed confidentiality protocols

Educational experience

  • San Jose State University

    Communicative Disorders & Sciences
  • North Monterey County High School

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