Shady Fahim
General Manager@Tolip Hotels & Resorts
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Summary
Hotel General Manager. A strong understanding of hotel operations and administration to include, budgeting, forecasting, room division, human resources. sales, pricing, revenue management and marketing. Ability to study, analyze and interpret complex activities and/or information in order to improve new practices or develop new approaches. Strong decision making skills. Strong oral and written communication skills. Perform well under stress and be adaptable to changing work environments. Ability to communication at all levels. Ability to train and develop team members. Ability to work effectively in a team environment and take initiative. Excellent organizational skills. Specialties: Manage the operations of the hotel in order to maximize profitability and to ensure superior guest service and product quality. Develop, recommend, implement and manage the operational department’s annual and long term goals Ensure that all operations departments are maximizing revenue and profit potentials while minimizing cost. Manage operational expenses to stay within budget guidelines, as well as gather and report financial information to the General Manager
Work experience
General Manager
Tolip Hotels & Resorts2023.06-Current(3 years)General Manager
Ali Baba Palace Resort2019.07-2021.06(2 years)EAM - Rooms
Ali Baba Palace Resort2018.10-2019.06(9 months)Hotel Manager
Regency Plaza Aqua Park & Spa Resort2017.11-2018.01(3 months)Cluster Director of Rooms
Stella Di Mare Beach Hotel & Spa2010.05-2017.10(7 years)Rooms Division Manager
Camel Dive Club & Hotel2005.10-2010.05(5 years)Rooms Division Manager
Arena Inn & Suites2005.02-2005.10(9 months)Front Office Manager
Domina Coral Bay2004.01-2005.02(a year)Front Office Manager
Steigenberger Al Dau Club2003.06-2004.01(8 months)Front Office Manager
Jaz Hotels, Resorts & Cruises - Sol y Mar Club Makadi2002.04-2003.06(a year)Front Office Manager
Golden 5 Hotels & Resorts2000.02-2001.11(2 years)Assistant Front Office Manager
Robinson Club GmbH1999.09-2000.02(6 months)Assistant Front Office Manager
Swiss Inn Hotel1998.01-1999.01(a year)
Educational experience
Cornell University
Master's degree Certificate in Hospitality Management, Hospitality Administration/Management, Excellent2012.01-2014.01(2 years)Cornell University
Certificate Programs Completed, Hospitality Administration/Management2013.01-2013.01Alexandria University
Bachelor's Degree, Hotels Management, Faculty of Tourism & Hotels, Good2010.01-2013.01(3 years)
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